"very good deal!"

very good deal!

"Extremely good company to deal with."

After booking flight with Omega Flight Store, I had a query and phoned quite late in the evening not expecting a reply. I spoke to a very helpful and pleasant person who answered my question immediately. I will definitely be using this excellent company again.

Bill Bannochie

"Sofia was a most helpful member of…"

Sofia was a most helpful member of staff nothing was too much trouble for her and she sorted everything for me and kept me informed regarding my cancelled flight
Many thanks to her

"Eric was most helpful when I made a…"

Eric was most helpful when I made a typing error on the on line booking.

"Monica"

Monica was extremely helpful and prompt.
Thank you, Monica.

"SANA"

Very patient and helpfull, very happy with the service. 5Stars

"Experienced poor customer…"

Experienced poor customer service.

My flight with Turkish airlines had me listed as a child. When I first called omega they did not help me and instead told me to sort it out with Turkish Airlines. When I call Turkish Airlines they referred me back to Omega. I spent an hour trying to call through to all numbers listed for Omega Flights. Turns out there is no queue system but rather you have to keep calling and just hope you call when another customer puts the phone down. It just comes up with an engaged tone and then will hold you on a call but you are not in a queue. I called with two phones and one held for 26 minutes and was never picked up and the other was a minute and was picked up straight away and before the phone I was holding on. I then posted a negative review on here and they responded to me quite quickly. They sorted out the error with
Turkish Airlines flight but it meant I had to check in at the airport which meant arriving at the airport earlier and having to wait in a long queue for am hour.

I am not sure I would book with them again. I feel the first agent I spoke with should have called the airline and resolved my issue in the same way the last one did. They did eventually speak with the airline to fix the issue but trying to get hold of them was really difficult and unpredictable which is not what you want 24 hours before the flight.

"Hi there"

Hi there ! On the 01.07.2018 I booked a ticket ref. OQB4AE92
, the computer committed a mistake between Mr an Mrs , I've called the Omega Flight to sort it out , and the lady with a name Sofia has been really helpful , She had changed the ticket with a minimum cost , but she payed a big effort , I would like to say Thank you Miss Sofia .

"good site.quick and…"

good site.quick and efficient.reliable.have booked a few flights with them now and have never had any problems

"excellent witch it here a setting to…"

excellent wish it was a setting to add bags ect