"Ticket didn't confirm Terminals"

The ticket I booked didn't confirm the Terminals. Also sometimes it has problem with transacting the payment.
Anyone from this company help me ASAP,please???

"Well pleased with the booking…"

Well pleased with the booking experience.

"They won't give us back the refund BA paid them for our cancelled flight!"

We were given a refund from BA for a cancelled flight. They paid the refund directly back to Omega Flight Store as we booked via them, but they haven't returned the money to us. They confirmed they had the money on the 30th March 2018 and that it would be with us within 6 weeks. It is now 9th July and the money is still not back in our account. They aren't responding to emails or answering the phone.

Update - following the contact below we have received our compensation in full. It may be that they sent me an email I accidentally deleted, but they don't have a great record for responding to emails and answering calls. They clearly aren't the crooks I though they were, so I'm increasing my star rating to 3 stars.

"Spoke so quickly could hardly…"

Spoke so quickly could hardly understand what he was saying to me, no communication, just left on hold wondering if I had been cut off. Not that impressed to be honest.

"Thank you Sana you were very helpful…"

Thank you Sana you were very helpful great customer care . Great English.

"Good experience"

Good experience, but cautious as the site said the price advertised may not be the final price. It could have been anything at that point until it confirmed my booking when I found the price hadn't changed.

"It was surprisingly quick and easy to …"

It was surprisingly quick and easy to make a booking with this company. I had only booked with popular travel sites prior to this. I just wish it'll stand up to its quality by giving us no issues nor troubles during our actual journey and flight.

Keep it up...and higher! 🤗🤗🤗

"Very easy to follow self explanatory…"

Very easy to follow self explanatory very convenient.. would definitely recommend

"Too soon to tell"

Too soon to tell, just done booking but went smoothly

"Great Customer Service"

Ive had to contact your team by phone, through the message facility and also email (late and over a weekend) and I have found them to be quick and more than helpful