"Satisfaction"

Just fivestarssays it all

"Good contact and information provided…"

Good contact and information provided between purchase and delivery.

"Very pleased with my comfortable chair"

After a lot of problems with a chair from similar company, I had been left with sore knees.
Many companies only go down to a small sized chair but this company goes down to petite. Now I have a chair that really fits me. I can sit with my feet on the floor but with my legs supported or I can use the recliner.
The massage didn't really interest me but I have been using it and it's good. Especially for a niggling sore back.

"Very comfortable chair that makes…My new chair"

Very comfortable chair that makes moving much easier. Easy to use and the salesman was pleasant and knowledgeable

"Fantastic service from initial meeting…"

Fantastic service from initial meeting with sale man
through to delivery which was 2 week earlier than expected.
The delivery and assembly of the bed was faultless. and the collection of our old bed was also carried out at the time stated.
Well done Adjustamatic, a very good British company.
Not forgetting the bed itself, it is great, I am now having a good night sleep, not suffering from reflux and back ache like I was. (Why did I not purchase an Adjustamatic bed before).

"Chair looks great"

Chair looks great, fabric is lovely but the recliner mechanism hasn’t worked since the chair was delivered. When I sit in the chair for any length of time it is hard and uncomfortable. At almost £6000 I expected more so am disappointed. I contacted customer services to report the chair issues but my husband and I were on holiday the day the engineer was due but we’ve been back a week, no missed calls or telephone messages so we are still waiting to hear when the chair will be fixed and if that will make it more comfortable.

"Many thanks to Selina for the way she…"

Many thanks to Selina for the way she helped me in choosing the best mattress to suite me I'm now sleeping so much better.many thanks to all at Adjustamatic

"I ordered a Recliner chair that also…"

I ordered a Recliner chair that also can stand you up, it took about 4wks to be made & when it was delivered I was pleasantly surprised as it looked so much better than in the brochure. The colour I chose was perfect & went well with our other chair. The service from start to finish was very good, the quality of the chair was excellent. I'm enjoying my new chair which is helping my Ankylosing Spondylitis in my spine, at least now I can sit back & relax without too much pain.

"I brought a bed costing £5,000.."

I brought a bed costing £5,000..In the 3years i've had it remote control was faulty twice and bed would not go down, meaning i slept upright for 3 nights. I phoned customers services, they said they would get back to me as to when the engineer would arrive. They never got back. I phoned 8 times, left voice mails, no return call..Out of desperation i called sales they answered straight away and told me they would e.mail customers support but there was still no call back..After 6 more calls to another number at last i got to talk to a person. They informed me a engineer would arrive in 4 days three of which i was sleeping upright..I'am a disabled lady, who is paralyzed from the neck down. When the engineer arrived he told me the remote control was faulty, which i already knew, and the call out, new control would cost me £500 pounds. This was the second bad control in 3 years..He also told me my warranty had run out. I had no warranty papers telling me a date, just a invoice for the bed. He also informed me i should have received a reminder letter, which i also never received..and because the warranty had run out not only would i have to pay the £500 they would not let me renew warranty, meaning every time the remote control went wrong i would have to pay £500. I reused to pay now i'am at my wits end what to do..

"Now in to the 5th week and having made…"

Now in to the 5th week and having made lots of phone calls and e-mails. I am still waiting for the ottoman to be repaired. The people on phone say they will make it urgent, but clearly NOT. Finely told be out Monday 2nd October. E mail that morning cancelled . I have important things I keep safe, passport for instance. Haven't been able to get towels or bedding out. I am hugely dissapointed and angry. A bed costing £4,000. I expected so much better after care than this. Would be grateful for a months payment back as had to go buy new bedding. Daughter gave me towels to borrow.