"We just replaced our Adjustment beds…"

We just replaced our Adjustment beds after 18 years- pretty good longevity. We had a friendly welcome at Southampton showrooms and personal service and advice from Peter the manager. We were shown the range of beds and tried all the mattresses, before settling for 2 Heritage beds. Delivery well organised. Special thank to the manager Peter for his time and advice and also to Tony and Lee the delivery team who went the extra mile for us. Well done all.

"The service was excellent"

The service was excellent. Very polite.

"Great service from the men that…"

Great service from the men that delivered our bed.
We've had the bed a month now and are still getting used to it, comfort wise it's very good and far more supportive than the memory mattress we had previously. So far, so good.

"Hi ordered this chair off your rep Paul…"

Hi ordered this chair off your rep Paul who was very helpful and good to deal with .Got told delivery would be 8-12am received phone call the night before sayin they would be there 8-9am .Two men arrived 8am which was fine ,we was told they would put the chair that was there in another room to make way for the new one . So they took the old chair apart and dumped it in the middle of the other room didn’t put it back together . The new chair they put down in the room they was told which plug to use which they ignored and used a plug that meant the wire was right in line of a walk way .They thentold my mother this switch goes up this switch goes down thanks goodbye .Thus leaving a 89 yr old lady very confused and upset ,so she had to wait until I her son got there at 6pm to put the chair in the right position move the wire fix the other chai all which should have been done by your men very very poor service Mark .Awaiting your response .

"The best sleep you will ever get."

My experience with Adjustamatic was extremely good. The ordered bed was delivered and installed efficiently on time. The bed is currently in the process of being replaced due to some of the features required not being available for this model. This was only discovered after delivery.
I found a few small problems with operating such as the curly lead on the control set tends to cause the controls to recoil back and fall on the floor as there is no place to store it on the bed. The handset display is also not illuminated making it difficult to read. The main problem is that when the head or foot of the bed is raised then lowered, the mattress doesn't return to it's original position and hangs several inches over the base. Despite these things I am now having the best nights sleep I have had for a long time as I am able to adjust the bed to my perfect sleeping position. I recommend very highly.

"was delivered when said the guys were …"

was delivered when said the guys were polite and very helpful with arranging the sofa and chair

"Chair is sturdy & strong which was my…"

Chair is sturdy & strong which was my main priority as it is for a heavier person & the material chosen is very good quality & attractive. However the seat of the chair seems to be already sagging even though it’s only just over 1 month old so I am worried how long it will last but hopefully the warranty will cover any future problems

"The installation was great"

The installation was great . They explained to me in great detail how the products worked and i was very pleased.

The product itself

to be honest . I am a bit disappointed with the chair for what it cost.There are a few things that I would have expected to be better.



Firstly with the chair itself. The removable headrest which fits through a small bracket on the top of the chair .It would be a nice addition to place a stud or a simple fitting to go through the fabric so that the headrest doesn't come out. Also with the headrest fabric (folded over) it would be much better taperered and finished off correctly where this has been folded over you can see this through the hem line. It doesn't look professional on an £4000 chair!!!! with normal no frills chairs from scs you don't get such shoddy finishing. Another example is the screws that hold the headrest bracket. There are no screw caps which again you would expect on a chair for that price. These simple adjustments would cost you less than a pound but would finish off a chair much betterand put a more professional finish to the Windsor model.



now for the problems I have with my chair itself.



There is a couple of things that I would prefer for my chair.

1. I would prefer a much firmer foam for the headrest as I do have problems with my neck and have found firmer support to be better for me. I have informed
Mike and once I get the follow-up meeting with him this will be discussed further. As I would consider this an easy fix.

2. Occasionally the remote control does not work fully every time I switch it on. There has been a couple of occasions that I have had to switch it off and on again for it to work correctly.

3. The footrest doesn't always go down under its own steam, I can except that although it can be difficult on occasion to push it down with my legs I have had to move forward to put more weight on it to close properly.


This is an email I sent to adjustamatic and I'm waiting for my follow up visit

"The delivery team were respectful"

The delivery team were respectful, & worked quickly & cleared up after them

"The bed is very comfortable apart from…"

The bed is very comfortable apart from that the motor stopped working are the second week I had it the service was good and the bed is very comfortable