"AM Delivery is extremely unprofessional…"

AM Delivery is extremely unprofessional in the way that they operate. My couch was supposed to be delivered today after months of waiting, however AM called two hours before the delivery time saying that my couch will not be delivered today due to unforeseen problems with their technology in their scanners. They have no back-up plan in place for delivery and are simply waiting on tech support to solve the issue. That is absolutely absurd for a company to not have a plan in-case issues arise with technology, as it is not un-common. The lady whom I spoke with over the phone was not helpful one bit and was speaking in a rushed and outspoken manner, a little disrespectful if you ask me.
I took time off of work and out of my day to be there when the couch arrived, I even planned weekend events which I have to now cancel due to the incompetency of this company. If you are a business, do not partner with this delivery company, go with someone else.

"Absolutely horrible company"

Absolutely horrible company - I ordered from AFA Stores and this is their delivery service (it must be free). It took 11 days to pick up from the warehouse although the website promises shipping within 3-4 days; 14 days to get from NC to their MI delivery terminal; 7 days before I contacted them to determine when it will actually be delivered and the customer service rep advised they are working on a delivery date and will notify me via email and/or text (apparently they do not plan to confirm if the date/time is convenient for me). I am almost certain it will be damaged with all of the mishandling if it is actually delivered. Never again...

"We had our appliances delivered…sort of"

We had our appliances delivered yesterday and it was a nightmare. They tried continuously to quit midway through the install. They are incompetent and have no idea what they are doing. For reference it was an installation of a fridge, double wall oven, cooktop, and dishwasher. They couldn't fit the built in fridge because there was a peace of packing trim still attached. They were unable to find the waterline (hiding in plane sight), and luckily my husband was able to find it after looking for 2 minutes. I cannot believe these were Cesar’s best guys. They installed the dishwasher crooked and used brackets/screws that were too big (not the ones that came with the dishwasher) so the dishwasher is now deeply scratched on both sides, and they installed the cooktop wrong. It is crooked and the electrical is exposed underneath and wasn’t bracketed. They made no effort and somehow were in our home for about 5 hours. If our appliance vendor wants to use these morons for install, request a different installer. We were lucky enough to get the Dallas crew. It was terrible.

"We had amazing installers out of…"

We had amazing installers out of Phoenix, James and Victor to install our oven. The communication of the time of arrival to the installation was excellent. Happy with our service of AM Trucking.

"They are the worst company to deal with"

They are the worst company to deal with from rudness to unprofessionalism. They never know anything about your expensive items to be delivered. It will take forever to get a delivery with this company. My 1st experience and this will be my last, dealing with this Company. RUNNNNN do not use them, they need to go out of business. The Owner doesn't seem to care so niether do I.

"They keep delaying delivery"

They have had my item sitting in their terminal for the past 16 days, and WILL NOT give me a scheduled time for getting it delivered. Every time I call about this, I keep being told they are working out delivery routes and will be called back the next day with a delivery date -- yet, they NEVER call back. DO NOT USE THIS COMPANY FOR ANYTHING!

"called ahead"

called ahead, on time, nice guys, helpful

"They freaking SUCK"

They freaking SUCK! They lie about delivery date. Their truck just happens to “break down” 3 days in a row. How are these jokers still in business??? When I saw my delivery email I thought, great some no name delivery company, this should be great experience….I called that shot! Complete joke of a company!

"BEWARE NEVER USE THEM!!!!!"

The simple washing machine delivery has been a NIGHTMARE so far and I''m worried if it ever does get to my home, then what will happen there@@@!!!! I provided specific instructions re the delivery, as per the order form requested, and did the online instructions stating on May 8 that the delivery must be made ONLY Monday-FRI and between 8am - 3:30am. I have had to repeat myself multitudes of times now, via phone and emails. THE AM DELIVERY has not even come close to the requested timeframe. FIRST, they scheduled me for a saturday!!!!! and then forced me to wait days for a corrected timeframe and then scheduled me for an evening!!!!! are you kidding me? They've had the machine ready to deliver since May 15 and now it's 5/23!!!!!!!! NEVER EVER TRUST THEM BEWARE I will happily update this review, if the company actually resolves this situation

"STAY AWAY!!!! RUDE & UNPROFESSIONAL"

I strongly advise against using this company. Their behavior was exceptionally discourteous and unprofessional.

To elaborate, the first delivery was left outside in the rain. After waiting for a month, they failed to deliver on the second attempt. On the third attempt, despite being promised white-glove service, the driver was verbally abusive to my wife, and I had to decline the delivery. I cannot recommend this company for anything, not even the delivery of a stick of gum to a child.