www.iElectrica.com

High-Tech Tools and Innovations
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710 reviews
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www.iElectrica.com

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Timothy

5.00/5.00

"Good service delivery guys were great…"

Good service delivery guys were great 👍👍

14/01/2020

Nayan

5.00/5.00

"Awesome"

Awesome perfect

11/01/2020

Ralph

4.00/5.00

"Couldn't ship to my location so made…"

Couldn't ship to my location so made arrangements to deliver to my son about 650 miles east of us but who I was visiting over the holidays. Shipping company they used took about a month to have the TV delivered. It actually arrived right at my visit and at a perfect time. Plus, the item was in terrific condition without a scratch on the box. If your in a hurry and not on their route, then going with iElectrica might not be for you. If not in a hurry or located on their route I would recommend them and hope your purchase arrives in as good of condition as I received.

08/01/2020

stacy

5.00/5.00

"Samsung"

Great service, good customer service and excellent price.

08/01/2020

chrysler

1.00/5.00

"HORRIBLE!!!"

I have never had a more horrible experience purchasing a Lg 65" Oled E8 than from Ielectrica. Ordered on November 24th and received a broken tv on December 22nd. This company, Sean in particular have absolutely Zero customer service skills. Ielectrca refused to exchange for a new tv and they refused to refund me. I had to contact my Visa card and stop payment. I had to contact the BBB to fight for me. I would encourage you to visit the BBB, they have mamy many complaints. As of January 7th I finally received a refund. I still have a broken tv I need to re-box and be home for the freight company to pick it up. If you have a lot of free time be prepared to use it if you buy from Ielectrica

08/01/2020

Marca

1.00/5.00

"Discounts don't matter if you never get the goods!"

I purchased an 82 inch Samsung TV December 2. The delivery company was horrible! Nonresponsive to phone calls, no call backs... they didn't even respond to the emails that iElectrica sent. I am not sure of whatever agreement iElectrica has with their delivery company but after failure to deliver the TV before Christmas, which the TV was a Christmas gift. I had no choice but to cancel the order. In my opinion iElectrica did a poor job of making up for the failures by offering a $150 inconvenience credit on December 26th with a new delivery date of January 4th. I told them that was unacceptable, keep their $150 and to cancel the entire order and give me back the cost of the TV, white glove fee, and extended warranty equaling almost $5000. It has been over a week and I have yet to get my money back even after asking for a refund multiple times.

06/01/2020

Scott

3.00/5.00

"Product was great, Delivery has room for improvement"

Product was great. There was a lot of correspondence required in order to receive the product. Communication breakdown between iElectra and shipping company extended delivery.

05/01/2020

Kevin

4.00/5.00

"Shipment delay, otherwise good experience"

Only complaint is that there was a 1-week delay between notice of shipment and my order being picked up by the shipper, causing me to inquire about the delay, but once it was ‘truly shipped,’ the order was delivered without issue, and I am enjoying my purchase.

02/01/2020

Prakash

5.00/5.00

"On time delivery and great service"

On time delivery and great service. Never thought will buy an item for real for such a great lower price.

02/01/2020

Mr Vu

5.00/5.00

"Shipping was super fast and item was…"

Shipping was super fast and item was received I damaged.

31/12/2019
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