www.iElectrica.com
Charles
"Should be zero stars"
If I could give them zero stars, I would. Despite being assured I would receive "White Glove Shipping" that would include unpacking and removal of packaging materials, they failed to communicate that to the shipping company, who did nothing other than make a mess in my living room so they could snap their photo of the TV turned on and leave. They also picked the worst shipping carrier (AM Transportation Logistics) who changed my confirmed 1pm-5pm delivery window to 4pm-8pm without ever telling me. This headache isn't worth the price!
KENNETH
"good news tv came at a great price!"
good news tv came at a great price!
bad news they were very cagey about WHEN i would get it
14-21 business days in NOT an answer in the 21st centuyr.
Rob
"Good Price, Delivery NOT White Glove as Promised"
Price and delivery efficiency were great. However, I paid for white glove service and all they did was bring it in the house and turn it on. I was expecting to have the TV set up in the place I wanted it (what was promised to me by the sales guy). The delivery guys said this happens all the time - customers are told one thing but the delivery guys don't do that.
Eric Jorgensen
"Great price"
Great price, TV arrived in good condition, factory sealed box. Delivery guy made sure TV was not damaged and in working order.
Jason
"Fast Delivery great product"
Fast Delivery great product
Jeff
"Great experience"
Great experience. Product delivered on time and in perfect condition. One of the best prices on the internet.
David
"Great prices"
Great prices, prompt service. Couldn’t be happier.
PAUL
"I was very reluctant to buy from iElectrica"
I was very reluctant to make such a large purchase with an online dealer that was not a box store. I changed my mind after doing much research and reviewing all the complaints to the BBB on iElectrica. In reviewing the complaints one thing stood out to me, iElectrica responded to each complaint that was filed against them. Most of the complaints were the result of the consumer not doing thorough reseach.
Yes I paid for white glove service but that means the delivery guys unbox the TV in your home and plug it in to see if the TV works. They do not take the box away nor do they set the TV up. But that;s exactly what I expected.
Yes i paid for mandatory shippers insurance, however, if it were not optional i would have paid for it anyway.
Yes I paid for a 5yr warranty but spent $500 less for a similar warranty offered by the big box store.
The 82 inch 8k Samsung was delivered as expected and I couldn't be happier.
The best part is that I spent $2,000 less than I would have spent at a large box retailer who would not price match my deal.
Customer
"Great experience."
Great experience.
BC
"Deceptive time wasters"
Ordered a TV, got a call several days later trying to upsell various items and asking for additional $$ for "insurance." Wasted my time, went to a legit dealer instead.
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