"Their information is incorrect"

Their information is incorrect. They have my name wrong and are refusing to correct it. I changed my name in 2019 and everyone updated their files. There isnt a single entry on their system that will be in my old name. They are being deliberately awkward despite them being in breach of laws

"Painful"

4 months late reply (had to raise with the regulator twice), confusing initial responses as they obviously didn't read the complaint or try to clear up the confusion, and constantly tell you to go away instead of attempting to ensure they've cleared up the issue.

It's crazy because ultimately in my complaint, I found out they were entitled to do what they did (even if I think it's very unethical and anticompetitive), but figuring that out took so so much longer than it needed to and I was up against customer 'relations' who didn't want to deal with you and patted themselves on the back every time they responded with gibberish.

"I would review them 0 if I could"

I would review them 0 if I could. They wronged my data and no feedback to the dispute.

"Can’t give a minus"

Can’t give a minus. We need a No win lawyer to teach these clowns.
They hide behind excuses and who pays them ?

"ZERO stars"

If I can I would give TransUnion UK ZERO stars. Useless. These people wronged my data twice. The first time the correction was immediate and they even did not ask for any proof. The second time they refused to correct their mistake and not accepting legal documents issued by UK government authorities (postal vote confirmation letter from the local authority). They have to accept they often make mistakes. That is something that affects me much less than it affects their reputation for which it seems TransUnion UK doesn't care enough. There is absolutely nothing personal in my opinion.

"What pants of a company"

What pants of a company

"This company are useless"

This company is being used by my energy supplier Octopus Energy. Their records show that my account with Octopus was last update in January.,I have tried to raise with TransUnion which is pointless and Octopus say it is up to me to raise with TransUnion. Are hey not acting for Octopus and it’s their responsibility not mine!!

"Absolute useless company racking peoples scores"

Absolute useless company, should be struck off! How an incompetent organisation like this can be given the responsibility of deciding a credit score and, therefore, impacting on ones life and ended up making a dent on my long-term good credit score, is totally beyond me. I wouldn't even bother contact them with my issues, gathering by the comments on here, I won't waste my breath.

"Why is UKGov using such an appalling company?"

What a joke. Why are HMRC using these cowboys?
They must be really cheap. Come on Rishi you can do better. I've been living at the same address for 35 years, registered to vote and paying council tax but these jokers still can't confirm my identity!

"Good customer service"

I was on the phone with Martynas who actually listened to my problem, and assured me that my concerns would be taken seriously and addressed promptly. More people like him are needed at that place.