"Unprofessional Outfit"

When it comes to matters of data and credit worthiness, one expects that businesses in that field would operate with the greatest degree of care and attention. I had never heard of this business before I decided to purchase a sofa and because I had just bought a new home decided to look at credit options. I had always had an excellent credit status and so was amazed to find I was rejected. Looking at the summary report from these people I noticed many errors including addresses I had never lived at and when I raised these with them they tried to blame other third parties for the mistakes. This was all patent nonsense as reports from the well known credit agencies that I sourced did not reflect these errors. They strike me as shambolic and potentially dangerous given the implications that their errors have on credit footprints. I am pursuing this matter with the Ombudsman as it is important companies of this ilk operate with propriety.

"Can not give them less."

Can not give them less than this. My name and address are wrong on my report from Credit Karma who get the data from transunion. Trying to solve this for so long but no luck. Transunion and Credit karma do not care about it. I am trying to solve this from March 2020 but still same. I am having problem because of them. None of my credit company is using the name or address they got. I do not know where they got it. I assume bacause of the similarity of both name, they decided to use the wrong one.

"The case in ongoing started today it’s…"

The case in ongoing started today it’s going to be very interesting the details that will unfold about these dubious fools soon. Jokers

"Can't believe Vitality trust Etika who…"

Can't believe Vitality trust Etika who trust TransUnion. >:(

"SERIOUS DATA BREACH"

Tried remortgaging to Barclays only to be refused as there is a CCJ on my credit report.

This threw me as I have never had debt in my life. Checked Equifax everything clear excellent credit score.

Checked Experian once again all clear excellent credit score.

Checked TransUnion and shock horror so so many mistakes.

7 wrong addresses on there. Bank accounts I have never had. Default payments to a water company for which I have never held an account and a CCJ.

Disputed everything. Tweeted them. Emailed them. Finally found a number rang them and they have Admitted they have mixed my credit file up with someone with a similar name and will have to now do a file separation. No apology nothing this will now end up costing me.

And now I can't even view my credit report as I cannot be verified????

I will be making an official complaint and also seek legal advice.

Shocking American company

Update been well over 3 Weeks still not separated.

"I can see so many people have similar…"

I can see so many people have similar experiences which are very serious and shocking. I suggest you all write to your local MP with a link to this review page so they can see what's happening as it's the minister responsible for appointing the ICO head that allows this to continue as they fail to do anything. they pay zero tax as all based overseas. Utter scandal and scam - link is trustpilot /reviewtransunion etc but you have to add on extra bits of address as it wont let me paste an address here

"MIXED MY FILE WITH A STRANGER"

Tried remortgaging to Barclays only to be refused as there is a CCJ on my credit report.

This threw me as I have never had debt in my life. Checked Equifax everything clear excellent credit score.

Checked Experian once again all clear excellent credit score.

Checked TransUnion and shock horror so so many mistakes.

7 wrong addresses on there. Bank accounts I have never had. Default payments to a water company for which I have never held an account and a CCJ.

Disputed everything. Tweeted them. Emailed them. Finally found Nd a number rang them and they have admitted they have mixed my credit file up with someone with a similar name and will have to now do a file separation. No apology nothing this will now end up costing me.

And now I can't even view my credit report as I cannot be verified????

I will be making an official complaint and also seek legal advice.

Shocking American company

"Ignoring my Communications"

Having checked my credit report on TransUnion I saw an address which I had never lived at. After numerous emails back and forth and phonecalls I was advised that it was removed, however, I have since been denied access to my online credit report and my requests for paper copies have been ignored.

I am being ignored by the organisation and have contacted the financial ombudsman to seek guidance. Is it not my statutory right to view the information held on me?

I am also disgusted that the government would allow our health to be compromised by using such an incompetent organisation during a global pandemic and I'm really concerned that due to the lack of information they hold on me and the fact they are ignoring my requests for help etc that if needed my identity checked for a covid test, this would be denied.

"Not fit for purpose."

Not able to understand data supplied to them by Natwest Bank.

Will report a payment in an agreement as a missed payment.

Will avoid any questions asked of them. Will point you back to the bank. Even when presented with written documentation will refuse to correct their errors.

No understanding of customer service. Under review of the Financial ombudsmen.

"Terrible company not fit for its one job"

Terrible company not fit for purpose.
Unable to identify me even with all information provided. Unable to provide covid tests as a result.
Not the 1st person with this problem.
No indication as to why they where contracted with the covid checks as transunion isn't considered a reliable credit checker.
As a result of their failures to do the basic, I will be leaving self isolation and walking a mile possibly infecting others, just to go to a walk in center that's at max capacity.
Well done for being so utterly useless, I hope legal action is taken against them.