"Terrible company"

Terrible company, there is a mistake on my report and they keep sending generic responses!

"Just not even worthy of a ⭐️"

This company is just a shamble and it should be banned all together from providing any kind of services by the FCA. Mostly DD always paid on time and they show late or missed payments. On top of that it says I am not on the Electoral register when I am and they want proof of it. Get a grip on yourselves people

"They had my Electoral registration incorrect due to an admin error, and now won't correct it."

They had my Electoral registration dates missing.
After sending an official letter from my local council showing that I had been registered since 2009.
They changed my registration date to less than a month ago.
So it now shows as a critical.
I have sent this letter in 4 times, raised multiple disputes, and followed the complaints procedure.
So far they refuse to correct their mistake.
As someone about to apply for a mortgage, the stress caused by transunion is a nightmare and an unprofessional joke.
I cannot belove such a shambles of a department works for something as important as people credit rating.
PS: 1 star because zero isn't an option.

"Wast of time"

Wast of time. It has the wrong information about me. I wrote an email to complain. They agreed it was wrong but did nothing about it.

"Utter shambles of a company"

Utter shambles of a company. Wrong information on report but when I try to contact them to make a ‘dispute’ the website sends me round in circles getting me to enter the same information repeatedly until the 3x limit is reached and I’m locked out for another 24 hours. Speaking to someone is useless because they just tell you you can only dispute their info through the website (which is impossible for reasons just given) or in writing- which I will be doing as well as to the financial ombudsman. I have already filed an official complaint about them to ‘Halifax’ who continue to use them for some reason but have had no apology or redress so I am leaving this review. Disgusted!

"I applied for the paypal 3"

I applied for the paypal 3. pay in three instalments
I always pay with paypal and used them to pay for an iphone in three installments no problem. Now I wished to do the same with an ebike. Paypal refused, quoting transunion had me down as a risk. Pardon me! I have a really good rating on the three major credit agencies I now cannot apply again for 35 days in which time the £200 OFF OFFER will have finished.
So now I cannot purchase the bike. So wrong.

"Wish I could give less than 1 star"

Wish I could give less than 1 star! Disgrace of a company. Have a CCJ on my file which is not even in my name. They will not listen and refuse to do anything about it. Can’t believe the likes of NatWest and Halifax use them

"What a joke they have put some one…"

What a joke they have put some one else's ccjs on my report iv sent them all the information they have requested 10 times as they keep asking me the same ones then get a email saying this as been sorted they are sorry and that they have been removed to update my credit score I then update it as they tell me and what a surprise the ccjs are still there but they are not boverd that they messing with people's lifes as I'm currently trying to get a mortgage all I want is Al the info that is nothing to with me removed as there about 5 propertys just a joke been goin on for 3 weeks now

"Useless company"

Useless company, disputing something on my credit file each time they've asked for proof I send it where they request it to be sent to the email address doesn't exist been going round in circles for an entire month!!

"Powers that be should instantly suspend…"

Powers that be should instantly suspend this firm from operating, we have just duped them with false information and they have came back to us with information that doesn’t exist, someone has made it up and actually expect consumers to just take what they say as factual, not this time