Nurx

Hospitals, Clinics and Labs
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758 reviews
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Customer Reviews about

Nurx

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Tommy Meeker

5.00/5.00

"Fast and Reliable Service"

Fast and Reliable Service, Ease of getting Orders, Fast and Freindly "Follow Up"! Much Appreciated!

29/07/2024

Jennifer Wallace

5.00/5.00

"This website is amazing"

This website is amazing. Super professional, thorough and fast. Love them. Won’t go anywhere else.

29/07/2024

Jamie

5.00/5.00

"Easy and fast to get what you need"

Easy and fast to get what you need. Wish the service was in Kansas.

29/07/2024

Mp

5.00/5.00

"Quick and easy"

Quick and easy
Such a convenience to do it from home

29/07/2024

Chris MacNeil

1.00/5.00

"Awful company."

Awful company.

26/07/2024

SOlsen

1.00/5.00

"Frustratingly Unprofessional"

So, so frustrating. I'm really disappointed in this service and wish I had never put myself through this in the first place.

They initially put me on the med I asked for, but then took so long to review my monthly questionnaire the prescription lapsed. I ran out of meds and am now going through withdrawal without the support of a real doctor. It was 4 full days of my questionnaire being ignored before I locked my credit card so they couldn't charge me the monthly service fee. Once I did that, suddenly I had a response within 2 hours. But the response wasn't to actually help process the prescription it was just to ask me to update the card so they could charge it lol if you aren't "managing" my mental health care and you aren't sending my prescriptions out....what exactly are you charging me for???

Then they lied and said they didn't charge me for the prescription they never mailed out however my bank statement shows they did. Then they claim I specifically asked them to put a hold on the meds which is also a lie, I indicated on my questionnaire that I liked the med and wanted to continue it. Every single email is a different doctor or representative answering so they never seem to know what's going on. Finally I got fed up and requested they completely cancel my subscription... to which I have received zero response or assistance. Beware beware beware----awful, unprofessional company.

25/07/2024

ARB

1.00/5.00

"Never use this company"

Never use this company. It takes days for them to answer you. Still after two weeks and then taking money I still don’t have a prescription. They claim my insurance won’t cover. I have good insurance so that’s bull. Avoid this company at all cost

24/07/2024

Laura

1.00/5.00

"Do NOT use this company!"

Do NOT use this company!! Absolute worst ever, a total joke. There should be some kind of vetting for online companies like this claiming to provide healthcare. All contact is conducted via chat, and it takes them 4 or 5 days to respond to your message each time. This is the method they're using to diagnose people and treat them!! There's no video call, no call at all. When the "doctor" finally prescribed me something after weeks, it was a medication I expressly said from the beginning that I didn't want to take. I told her that, and that I was unhappy with the service, and then that was it. I was dropped off to a "customer service" department who told me they didn't issue any refunds, ever, for any reason. Horrible.

23/07/2024

Joseph Cer

3.00/5.00

"Nurex started out as a very easy fast…"

Nurex started out as a very easy fast way for me to receive treatment.
Then I paused my refills.Once I wanted to restart my meds!
I received messages that take days for a reply to my response. I've been told my scrip active. When it's been expired for 3 months. Last they want Dr report on labs. We'll they should have requested them in January. Seems I'm getting half truths and a runaround by this system of online Dr's? Or worse they are to big to service their long time customers.

20/07/2024

Fee

5.00/5.00

"Clearer Professional and prompt"

Professional and prompt. Helped me with my acne breakout.

19/07/2024
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