"I had to update some information"

I had to update some information, so when I called, I spoke to Alicia who was so helpful and even told me about a new Family Plan that saved my family a good chuck of change! Thank you for everything.

"Alicia was extremely helpful"

Alicia was extremely helpful, very patient and kind walking me through a frustrating process, she was amazing.

"Great customer service!"

Great customer service!

"The original system was much easier to undestand."

The original system was much easier to understand and had everything at my fingertips. This seems unnecessarily confusing. Don't like it.

"Shyesha was very helpful and…"

Shyesha was very helpful and knowledgeable regarding the process. I appreciated her assistance.

"Damien very helpful he knew exactly how…"

Damien very helpful he knew exactly how and where to point me in the right direction.

"I had to call for assistance while…"

I had to call for assistance while filling out my application for coverage, and Alicia was very patient and helpful. She actually walked me through parts, and waited as I entered information. Thank you, Alicia!!!

"This morning I called identity force…"

This morning I called identity force because I had concerns about my account. I spoke with the representative Alicia and she was very helpful. She took the time to walk me through each of my questions and even offered additional help with items I wasn’t aware of. She deserves a five star rating for her excellent customer service. Thank you so much.

"Tonya has been very helpful in setting…"

Tonya has been very helpful in setting up a family plan as well as explaining how to set up some of the monitoring services.

"fairly easy to setup"

fairly easy to setup