"Great customer service "

I booked my cruise and needed an accommodations for my husband. There was some confusion and I didn't get an accessible room. Francine called me on a Saturday and was very accommodating at fixing the issue. She was polite and sincere. When I sail next year I will be booking through them. Thanks again Francine!!

"Marianne is the best she has worked…"

Marianne is the best she has worked with me so many times with changes I appreciate everything she has done for our upcoming family cruise

"Lika took the time to help!"

Lika took the time to follow up with me until my concerns were settled. While we ultimately were not able to resolve the issue, I greatly appreciated her willingness to go the extra mile to do all she could do!

"Really good customer service"

Really good customer service

"Seamless Process"

Marianne was knowledgeable, friendly, and always available to answer our questions. This will be our first cruise coming up and we appreciate the seamless process! Thank you Marianne!

"This last customer service contact was…"

This last customer service contact was excellent. The representative was personable and patient. I really appreciated her knowledge and the way she helped my defuse my anxiety. I know now I will have a great cruise and our Christmas Holiday will create the memories that will last a lifetime. Thank you so much for allowing me to give the ultimate compliment on this call.

The other calls really were not as helpful or hopeful. I was beginning to think I had made a mistake. I was wrong! Terrie

"Great customer service"

Great customer service. Francine Was very helpful and I highly recommend dealing with this company

"Very pleased with Marianne’s dedication…"

Very pleased with Marianne’s dedication to making the booking process as smooth as possible. She helped us with room changes quickly and efficiently.

"The response time to make changes was…"

The response time to make changes was amazing! Jade and Jeric helped me make the necessary changes to my booking easy!

"The customer service was spectacular…"

The customer service was spectacular through the whole process.