"Payed for the service and would not…"

Payed for the service and would not connect

"Not worth the money"

The internet at the RV park is hit or miss. Every single day I have to sign in multiple times with the sign in I created when I bought the supposedly better internet for $35 a month. Sometimes when I am trying to download something it is less than 10kbs. Ridiculous! I was told by the park manager that paying for internet meant faster and more reliable internet. Nope! I don't think I am going to pay any more. Just take my chances with the crappy free internet provided by the park from this company.

"Customer support was outstanding!"

Customer support was outstanding!

Due a fire nearby, w were unable to get service and they refunded our charge without hassle.

"Russell was awesome to work with"

Russell was awesome to work with. He was very knowledgeable about my situation and patient as I am not computer savvy so he waited patiently while I followed his guidance. Russell is surely an asset to your company.

"Un able to access Wifi"

My opinion might change if I ever hear back from them, in the meantime I don't have anything good to say, John
My wife and I tried to renew our accounts could not get on system would not recognize either of our Email addresses but says both are in use so can't create new account or renew existing accounts. John

"Better Business Bureau Complaint"

I was forced to file a complaint with the Better Business Bureau regarding poor service from Tengo internet and their continued failure to provide adequate internet service. In a response to me from Tengo issued through the BBB dated July 27, 2021, Tengo claimed that they were repairing/replacing equipment within a week of July 27. As of August 30, 2021, the Tengo is as poor as ever and I have to call about three times a week when internet service fails. This company has only paid lip service to their product failure and, therefore, I strongly advise anyone to seek more reliable companies for internet service. Tengo is unresponsive to customer complaints and fails to provide their service.

"The service is intermittent at best"

The service is intermittent at best. I called on Friday morning because the internet kept coming in and out. They told me that a tower at the site next to me was down and they would report it. I waited couple of hours and was able to complete my urgent task of sending an email to my church congregation. A little later it was back to the same thing. internet access one minute and none the next minute. It continued into saturday.

"Quick and easy set up for high speed…"

Quick and easy set up for high speed internet!

"Outstanding Customer Service and support"

Outstanding technical support and pleasant experience upgrading premium WiFi services. I appreciate her patience in helping an older, retiree navigate getting our devices connected.

"Can anyone tell me how to conect Alexa…"

Can anyone tell me how to conect Alexa to tengo internet? Please