"I experienced a logon issue at a…"

I experienced a logon issue at a Tennessee State Park where Tengo is the provider. The phone number given for support was clear and answered quickly by Alfredo, who was knowledgeable and aware of similar problems nearby. After several minutes of troubleshooting we were unable to complete a login so he promised further action by his support team and a followup phone call with me at my convenience the next day. Quite honestly, that seems to rarely happen but he did indeed call and the issue was resolved. Great customer service by Alfredo who knew his stuff and really wanted to help a client. Thanks!

"Great experience from beginning to end"

Great experience from beginning to end! Customer service was above and beyond and the installation could not have gone smoother.
I am really looking forward to my expanded service from TengoInternet!

"Elisa"

Elisa, is great always helpful, and available.

"Easy to log in"

Easy to log in. Good response time and no dropping of the connection.

"Great Service!"

Robert from Customer Service and Chris the technician that did the installation were fantastic! I could not ask for better service!
I now have good internet too!

"Top notch Networks and Customer Service!"

I've worked with Tengo on multiple projects now, and their service and expertise on this project was spot on as usual. Tengo encourages best practices, both in equipment for the network and in ISP connections to adequately serve the numbers of spaces we have, and even though it costs more, I've always found that we benefit when we follow those recommendations. We went with a Ruckus network, and we've found nothing that offers better connectivity for our customers. Our customers are saying good things to us and in reviews about the resort. One access point was not working properly, I worked with Tengo to diagnose it, and they shipped another out to me the next day, no problems. McCall RV Resort is a top notch, destination RV resort, and now it has a Wifi network to match. Thanks Tengo!

"Expensive and slow"

Expensive and slow, and I mean holy hell slow. I don’t know where they can market speeds over 5mb but my Xbox clocked it at 1.39....come on....it’s 2019 and this is the best we can do??? So, 1.3 down and .39 up....not even 1 damn mb up! Don’t advertise what you can’t provide, we spend good money to be able to use decent internet....

"They basically stole my $10"

They basically stole my $10. Paid $10 for 4 days of internet use at San Benito RV Park since my Verizon hotspot has been very slow in this area and my phone has no reception. First of all they do not tell you the plan is limited to 1 device before you signup, however that doesn't really matter because they are not capable of providing usable internet to even that 1 device.

To say the internet is slow is an understatement. There is slow internet, which is what I had to use with my Verizon hotspot, and there's just doesn't work at all and I might as well have used my $10 to light a campfire. I emailed their support, no response.

Crooks.

"Fast Courteous service"

Although the service didn't provide the 50Mbps when first installed, the company sent technicians promptly to provide upgraded equipment. The system is now providing 40 to 44 Mbps down and 4.0 to 4.6 Mbps up. Thanks Robert, John and Jared for prompt courteous service.

"Elisa"

Elisa, Is great at her job she has been able to help us with every question we have had and goes above and beyond to make sure things are going as promised. I'm very pleased with the service she has provided us she is a very valuable employee to have.