"Seasonal camper"

Pleased with internet and video cam worked well. We will return in April

"Not worth the headache"

I spent weeks trying to work with this company! After hours on the phone and multiple trouble tickets placed I was told there is nothing else they can do. They advertised 20 Mbps but the fastest speed I got was 17 mbps and it lasted 6 minutes. The rest of the time, my speed sat around 2 mbps. When I asked for a refund they said, since I was able to download at any speed, they would only give me a refund for the days unused. Regardless of the fact that the speeds never came anywhere close to the advertised speed besides the 6 minutes I spoke of. Over two months I worked with them to try to get the speed up and I get a few dollars back for the unused days. Unacceptable!!! I went to my cell provider and got a device that delivers the speed Tango advertised without the hassle. It cost a little more than Tango, but it is far more reliable! Not to mention the horrific customer service that I recieved for the weeks I tried to work with Tango. Save yourself the frustration and get a device that will work without the headache. This internet and customer service is not worth the money let alone the time or headache. I recieved better internet and customer service while deployed to a third word country!

"Tengo has been a great resource"

Tengo has been a great resource for my campground. It allows me to provide consistent and reliable internet to everyone in my park. My customer service representative is the best. David is very timely in responses and helpful when I am looking for new solutions. I highly recommend Tengo for your internet management.

"Excellent support!!"

Excellent support!!! Worked with me until he fixed the problem. Thank you for your help~

"the people that worked with me were…"

the people that worked with me were wonderful, What ever you did, did the trick. I'm not sure what the problem was but it has since been fixed

"Lizette... Best CSR ever!!!"

Hi Lizette, Thank you so much for you're kindness. You were very professional, and made me feel so comfortable in a very stressful situation. You deserve a giant raise! You should train other CSR's! I hope you're supervisor's know what a special and rare gem they have in you. You would be an asset to any company you choose to work for. It's so rare to get a random person on the other end of the phone who is professional, polite, AND compassionate! I hope you go far in whatever career you choose
Best regards
Alycia Kight

"Great wifi with Tengointernet and Ruckus"

Tengointernet installed a 12 antenna Ruckus system in our park two years ago and this year we were able to up our connection speed to 300mbps and it's been by far our best wifi year for both customer satisfaction and lack of technical issues. Tengo's customer service has also always been fast and very helpful if we or our customers have needed anything.

"Great work!"

The company worked very closely with me to arrange a time and date that would work best for me. I appreciate all of their efforts. Their technician was professional and polite. The install went smooth and I’m happy with my internet service!

"I purchased a new high tech Tengonet…"

I purchased a new high tech Tengonet WiFi system this last May. We installed 8 new high tech WiFii towers on our property, There were many glitches to figure out as we fine-tuned our system for summer 2019. Tengonet support worked a lot with us to remedy glitches and low WiFi signal coverage areas. By late July, we thing all issues have been resolved. No more dropped WiFi calls for our guests. I really appreciate Tengonet's willingness to stand behind their up graded products and trouble shoot issues until everything is working smoothly. I have been using Tenngonet for almost 15 years as my /wifi provider and have nothing but good things to say abut their company.

Best regards,


Scott Reisland – General Manager/ Family Owner
Denali Grizzly Bear Resort & Campground

WINTER contact:
968 SENATE LOOP
FAIRBANKS, ALASKA 99712
Reservation Telephone (907) 374-8796
FAX (907) 374-8797

"Support was very helpful,knew what she…"

Support was very helpful,knew what she was doing and I didn't get a run around.
You contact support when your having a problem and expect it to go from bad to worse but not from Anastasia ,like I said very helpful and had me up and running without a big hassle.
I never give a 5 star rating,but she was real close to getting a 5!!