iCandy

Retail Fashion and Lifestyle Goods
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504 reviews
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Customer Reviews about

iCandy

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Mrs Skinner

5.00/5.00

"Ordering process was simple and easy to…"

Ordering process was simple and easy to follow. Our Peach 7 Cerium arrived on time and in perfect condition. Would definitely use again in the future!

10/08/2023

Leah Kendall

5.00/5.00

"Absolutely amazing!"

Absolutely amazing!
Ordered the new peach biscotti pram back in may, delivered in June, and just so in love with it. Such great quality, would recommend to anyone!

10/08/2023

Benjamin Weenen

5.00/5.00

"Excellent products"

Excellent products. Excellent customer service.

08/08/2023

Cricket lover

2.00/5.00

"No instructions with the package and did not have all the parts I actually needed."

No instructions with the package. Had to resort to you tube.

No bar for the carrycot or ‘exoframe’ for the hood. Had to use my old frame. Disappointed as whole reason I purchased was so I could have the carry cot AND seat assembled at same time

08/08/2023

Bernadetka Krystyna Adrianna

1.00/5.00

"Still awaiting order and reply from…"

Still awaiting order and reply from customer service over false advertising of product!!!!!

06/08/2023

Lisa Darragh

1.00/5.00

"I’ve purchased my pram for nearly £1500…"

I’ve purchased my pram for nearly £1500 ordered some extra bits (I ordered the wrong bits) then to get charged £10 to get a refund absolute joke

05/08/2023

Shweatha Govindhan

5.00/5.00

"Excellent quality pram"

Excellent quality pram

03/08/2023

Katrina Ullah

1.00/5.00

"DO NOT BUY"

DO NOT BUY

8 weeks ago I had an incident where the buggy tipped backwards with my 6 month old baby in it. Icandy have left me without a response for days at a time. I have constantly had to call to ask to speak to someone, every time I get told someone will call back they never do. They won’t replace the buggy or refund me even tho they know how distressing this situation has been. I have been without a buggy for 8 weeks because they have taken so long to deal with the situation. The manager is rude, doesn’t have any sympathy for the fact that my daughter could have been seriously injured and only cares about sending the items back to me even tho I’ve made it clear I don’t feel comfortable taking a risk putting my children back in that buggy.

02/08/2023

hannah blair *

3.00/5.00

"Part and customer service were good"

Part and customer service were good, but took 7 days to even dispatch

01/08/2023

Danny Doosa

5.00/5.00

"Great product and service"

Brought my iCandy Core and was delivered very quickly. Ordered Tuesday came Thursday. Incredible service, thank you 😊

31/07/2023
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