iCandy

Retail Fashion and Lifestyle Goods
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504 reviews
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Customer Reviews about

iCandy

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Kay

5.00/5.00

"Great service"

Straight forward to find and order what I wanted. Very fast delivery and easy to track. Can't say I'll be ordering again as this is our last baby.

10/07/2023

Helen

5.00/5.00

"Great customer service"

The customer service assistants were very thorough in helping me to find the correct replacement wheel for my buggy.

08/07/2023

Mrs B

5.00/5.00

"Great service and fast delivery"

Great service and fast delivery

08/07/2023

Adele

4.00/5.00

"Had my icandy peach 7 for 2 years now I…"

Had my icandy peach 7 for 2 years now I love it, it’s still looks and feels brand new.
We have had another baby do needs to make it in to a double but in the site it’s a little confusing what bits you need to up grade the buggy.

07/07/2023

MISS STEPHANIE MURRAY

5.00/5.00

"Very quick delivery"

Very quick delivery

04/07/2023

Tayla Pagano

5.00/5.00

"iCandy the only brand of pram you’ll ever need!"

iCandy always deliver flawless products, I ordered the peach biscotti with the blush fabrics and it looks insanely good! The staff at iCandy are always so helpful, I’ve had countless prams but I always come back to iCandy as the build of the prams are second to none. I can’t rate them highly enough.

01/07/2023

Mariya Pencheva

1.00/5.00

"2 weeks still waiting for my refund +…"

2 weeks still waiting for my refund + £6 delivery + £3,5 return I don’t understand what is this ?

29/06/2023

Aaron

1.00/5.00

"Diver said he tried to deliver the item…"

Diver said he tried to deliver the item when he didn’t when it did finally arrive it was completely the wrong bit. Have the same problems when I bought the pushchair. Absolute shambles

28/06/2023

Kate

1.00/5.00

"Outdated returns policy"

Box was damaged on arrival.
Several of the things I ordered didn't fit the pram I have unfortunately as I didn't know what model year it was i.e. Carrycot lining zip was incompatible.
I was surprised to learn your returns policy was not online/easy, with the requirement to ring within office hours.
I was even more disappointed to learn that although I wished to return within the 14 day grace period and paid delivery to receive the items, I would still be charged £10 to return. I will therefore not be ordering from you again.

27/06/2023

Nadene Wright

3.00/5.00

"I'm a bit disappointed that the travel…"

I'm a bit disappointed that the travel system isn't actually a full travel system and that car seats are not included especially for the price. Looks good and will hopefully do the job

27/06/2023
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