"Ive just made my 3rd purchase through…"

Ive just made my 3rd purchase through this company. Great shirts for my husband. Very reasonably priced and quick delivery.
I entered my email address incorrectly on my last order and the team responded quickly and sorted for me

"Very good communication"

Very good communication and advice that isn't a hard sell. Received my kayak today. Very well wrapped! They fitted fishing accessories for me free of charge and were very helpful with updates along the way. Strongly recommend. It is the third kayak we have bought from them.

"Delighted"

I have been looking for the right snowboard pants for AGES (years?) and am absolutely delighted both with the Volcom snow pants I found in this store and the shopping experience with, as well as the excellent price. Buying online can be really hard, always feels like a bit of a risk, but the gear is exactly as described, it was so fast and easy to order, and I am just so happy I found them. Thank you. Very happy.

"Brilliant Service..!! Highly Recommend..!!"

I recently purchased a (Shore Essentials Waterproof Hooded Changing Robe) From Shore and their service could not have been any better. Unfortunately I purchased a size too big but they where brilliant..!! Easy to return and in no time at all I received a size smaller which is perfect. So nice to have a hassle free purchase and very quick..!! I highly recommend this company..!! Thank You..!!

"They are the best!"

Be customer of shore is a style of life! I Buy from them for years, quality! Love it!

"I ordered some flip flops and was…"

I ordered some flip flops and was advised a delivery date but they failed to arrive.
I had my holiday and contacted Shore who advised the parcel was delivered and sent me photos. Needless to say it wasn't our door.
They advised there was no doir number on the order but the delivery driver still delivered it somewhere.
I was asked if I.d contacted the courier which I have not. I don't employ them so I have now emailed again to ask Shore to liaise with the courier or provide me with a refund.
Watch this space.

"Faye in the Customer Service Team…"

Faye in the Customer Service Team provided excellent support to resolve an issue in a very polite, pro-active and professional manner.

Products were delivered very quickly and I was kept informed very well throughout the whole process.

"BEST customer service "

The team at Shore are absolutely fantastic. Superb customer service, both on the phone and via email, very responsive and helpful. I was really impressed with them, and Shore have now guaranteed that they have a new customer for life. I'm also stoked with my new wetsuit.

"Super happy customer "

I recently ordered several items from Shore.com for an upcoming trip, and I’m genuinely impressed with the experience. Firstly, the prices were extremely competitive, especially compared to other online retailers. During the order process, I made an error with the delivery details. I reached out to their customer service via email and received a response within an hour, possibly even sooner. The representative promptly resolved my issue, ensuring my order arrived the very next day as I originally intended.

One item I ordered turned out to be out of stock, which was a bit disappointing, but the customer service team handled it brilliantly. They offered an immediate replacement, and the entire process was seamless. Communication throughout was clear, responsive, and genuinely helpful, which I really appreciated.

Overall, I couldn’t be happier with the support I received from Shure. They made sure everything was sorted quickly, even when the mistake was on my end.
Honestly, I was speechless when they so quickly managed to arrange my order. Thank you so much

"Above and beyond."

Above and beyond.
I made an online order and my fault,it went wrong. One call to Ollie, all sorted. That’s the beauty of bricks and mortar stores, with a human on the other end of phone.

Highly recommended