doggy-plan.com

Animals & Pets
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584 reviews
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doggy-plan.com

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Lyn Last

1.00/5.00

"Agree with previous reviews"

BEWARE OF THIS COMPANY. IT IS A SHAM
Agree with previous reviews - they do not refund your money. They do respond quickly to tell you they do not refund monies unless VERY specific criteria is met.
Once you pay you funds - be sure to cancel as they will send you NO communication to let you know your renewal is due - they will just charge you.
I Initially put in the review, they then put in a very kind response (below) but it was all a sham - they offered a refund that has never come about. BEWARE

01/10/2024

Lauren Hundseth

1.00/5.00

"Absolutely god awful company"

Absolutely god awful company. Charge you the money and don't send the product. When you email them for a refund, they communicate in templates and don't answer specific questions. They refuse refunds as per their policy, when you never received the product, and therefore have no way of contacting the company to cancel the service. I have been fighting with them for days, and even after agreeing to submit a refund, they won't tell you for how much and it will be some random dollar amount. Seems odd that my bank has no record of the refund and when you ask them to provide proof that the money was refunded they'll reply in 24 hours and ensure you it was refunded but won't be on your statement. This is not how this process works. I would recommend refuting the funds with your bank as soon as possible. It is not worth the hassle of dealing with their customer service, lacking poor English, math, and communication skills.

27/09/2024

Lolita Lola

1.00/5.00

"Estafadores !!!!"

A mi me pasó igual , pagué 20€ y al cabo del mes me han cobrado 70!! Que alguien me diga por favor cómo poder devolverlo es una ESTAFA en toda regla , en ningún momento avisan de que es una suscripción!!!!

26/09/2024

Trish WOODGATE

1.00/5.00

"Been trying to cancel this so far they…"

Been trying to cancel this so far they have taken over £300 from and got nothing back- this is definitely one for watchdog (which I have contacted) I WANT MY MONEY BACK !!!!!!

25/09/2024

Katrine Coderre

1.00/5.00

"Crissement de la marde"

Crissement de la marde, j'ai eu un prélèvement pour renouvellement d'abonnement sans courriel d'avertissement et lorsque j'ai annuler l'abonnement, aucun remboursement et on m'a bloqué l'accès, malgré que le paiement ait passé.

24/09/2024

Chloe Rafferty

1.00/5.00

"Disgusting company - FRAUD!"

Disgusting company
I discovered 5 months worth of payments (£250) taken from bank for an account for doggy-plan.com which I never set up - never even heard of them before!
I contacted them and they could not care less. Would not even acknowledge that I clearly did not have any account associated to my name or email. No way they were going to give me a refund.
I had to report as fraud and am trying to claim though bank.
Do not use this fraudulent company!

24/09/2024

Sarah Plouffe

1.00/5.00

"SCAM!!!!!!!!!!"

SCAM!!!!!!!!!!

23/09/2024

Joy Longerbeam

1.00/5.00

"Total scam I just click on it to look…"

Total scam I just click on it to look but did not authorize a $119’oo payment. I had to cancel my credit card cause they wouldn’t stop trying to charge me. I don’t have that kind of money being on a fixed income. PLEASE BEWARE

23/09/2024

Sherri Himel

1.00/5.00

"Total scam"

Total scam. Do not open the instagram page. They charged me $119.99 which was unauthorized. I had to make a report for American Express so they would not pay the HORRIBLE COMPANY

23/09/2024

Manuela Eikholt

1.00/5.00

"Abo-Falle ohne weitere Info/Vertrag "

Wenn ich könnte, würde ich gar keinen Stern abgeben.
Anscheinend bin ich nicht die Einzige, die auf diese Abo-Falle rein gefallen bin. Leider ist mir gerade erst, durch die 3. Abbuchung, aufgefallen, dass ich offensichtlich ein Abo abgeschlossen habe. Mir ist nicht einmal bewusst, dass ich ein Abo abgeschlossen habe. So etwas ist mir noch nie passiert, da ich bei so etwas sehr vorsichtig bin. Ich habe mir die Seite angeschaut, das weiß ich. Offensichtlich sogar das Testabo abgeschlossen. Dennoch bin ich mir sicher, dass hier von einer einmaligen Summe die Rede war.
Nun wurde mir das 3. Mal 79,99€ abgebucht. Info kam lediglich von Paypal. Ich habe gerade meine E-Mails durchgeschaut, ich habe von diesem Unternehmen keine Unterlagen und keinen Vertrag.
Ich hoffe, dass der Vertrag, den ich vorhin sofort gekündigt habe nun auch wirklich, wie schriftlich bestätigt, storniert wurde.
Gerade mit dem Sitz der Gesellschaft hatte ich Bauchschmerzen und hätte nie ein Abo mit dieser Gesellschaft abgeschlossen.
Sicher werde ich jetzt auch die Standardantwort erhalten, die hier jeder bekommen hat.
Grausam!!
Bloß nichts abschließen!!!

18/09/2024
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