"Found a larger ring of higher grade…"

Found a larger ring of higher grade stones for same price.

"Import taxes"

Quality products but…….. I brought an engagement ring 8 years ago from Blue Nile, so I used the size on the invoice to order an eternity ring last month. The engagement invoice size must have been wrong as the eternity ring did not fit. We got both rings measured locally and the engagement ring size was incorrect. This meant I needed to send the eternity ring back to the USA (I’m based in the UK). I have had so much hassle (still
not resolved) trying to get the fairly considerable cost I had to pay for import taxes refunded. Blue Nile have not been helpful in this regard and neither have UPS who Blue Nile use to import, both must face this very regularly. I’m sure the size of both companies and the money being spent they could provide support or at the very least a guide of what to do in this fundamental element of international shipping. It goes without saying UK Customs haven’t been helpful either. It’s definitely put me off using Blue Nile in the future which is a shame.

"Classy & Stylish"

The ring I ordered and received was beautiful but my now husband preferred another ring I bought elsewhere. I traveled to the Tyson’s Corner store on a busy Saturday and had to wait at least 30 minutes only to be told the item is “online-only”!

"The ring was just incredible"

The ring was just incredible! My fiancé absolutely loved how subtle yet classic and stylish it was!

"THE ENGRAVING IS TOO TOO TOO SMALL"

THE ENGRAVING IS TOO TOO TOO SMALL, THIS IS A REPLACEMENT OF ONE I HAD AND ITS SO DIFERENT. NOW, IN A BAD WAY

"Was great"

Was great, fast, high quality and beautiful

"I purchased a beautiful engagement ring…"

I purchased a beautiful engagement ring and a wedding band soon after. The process of selecting the diamond and the setting was fun! I did make a change after my initial order, and that went relatively smoothly. Overall, I’m very pleased with Blue Nile. The rings are beautiful and my future wife is extremely happy.

"Delivery was poor"

Delivery was poor. While BN isn’t responsible for delivering to the door, they made very little effort to assist with options since I missed the 3 x delivery dates due to being in out of town. In short, BN wanted to charge me $30 to reshoot a ring that was still in my area sitting at the UPS store. After an hour on the phone and threatening to return for a full refund and refusing to pay any additional shipping they agreed to hold the item for me to pickup.

"I’ve worn my ring for less than 2 weeks…"

I’ve worn my ring for less than 2 weeks and it is totally scratched. I worked in an office and do nothing crazy….

"Awesome jewelry shopping experience!!!"

Very easy to find what I was looking for. I made a custom pair of diamond earrings, I was able to search for exactly the type of diamond I wanted and choose my setting. They arrived and are perfect! I am so satisfied with how they look and the quality!