"Customer service rep was fantastic and…"

Customer service rep was fantastic and gave me the service I wanted free of charge. She gave me complete confidence that my ring would arrive when I needed it to.

"Byzantine 18k Gold Earrings"

My wife has the Byzantine set collection now. We bought the necklace, bracelet and earrings from Blue Nile. My final purchase for the collection was the earrings for Christmas. My wife loved them.

"Beautiful tennis bracelets"

Beautiful tennis bracelets, necklaces. I have purchased a few rings. They are in great quality and value. I really like the lab diamonds they are just amazing the 3 carat solitary necklace.

"Poor service and lack of communication. I ordered a bracelet December 12 and…"

I ordered a bracelet December 12 and have not received it yet. Today is February 11.

"Great CS"

Great CS. Thank you:)

"Love the necklace"

Love the necklace. The blue sapphire and diamond bar necklace is elegant and I'm loving it. Thank you bluenile

"Quick shipment and excellent quality!!"

Quick shipment and excellent quality!!

"Pretty ring"

Pretty ring, but the engraving is barely visible. A bit disappointed.

"The customer service at Blue Nile is exceptional!"

The extraordinary and very effective customer service at Blue Nile makes this company business model very successful!

"I am returning order #1004211368"

I am returning order #1004211368. the chat assistant helping was to send a mailing label and the instructions were sent but not the label to return, which I assume includes insurance? I will attempt to get the return label.