"Very impressed!"

The shipping was extremely fast and the packaging was so well done. I love the product. It’s prettier in person and so high quality. I would have guessed it came from any high-end jewelry store.

"Amazing people to work with and quality…"

Amazing people to work with and quality of diamonds! Love it!

"First"

First, I love the Tahitian pearl necklace! Cannot wait to wear it.

Unfortunately, I am very disappointed with the Byzantine earrings. They are much smaller than shown on the icon--smaller than one would call them petite! I hope, in the future you will be more exact in showing the size of a product.

Your representative was extremely pleasant and helpful--on the ordering and the time I called to express my disappointment.

I will, however, order again from Blue Nile.
I ask that you not print this email on your website.
Thank you.

"Best customer service I've ever had"

Best customer service I've ever had. My sale person, Yanjin Li, is great and she answered all the questions I have. I would come back again.

"Received the goods in time and in good…"

Received the goods in time and in good order.
Receiver, my daughter, loved it.

"I've purchased several items from Blue…"

I've purchased several items from Blue Nile and have had nothing but outstanding results. The women in my life have loved every gift.

"Perfect online jewelry shopping experience "

We decided that for all major gifts to purchase an eternity ring for me. I had gone in-person to a local jewelry store to get sized and browse for ideas and confirmation. Then I made the virtual zoom appointment. Your young woman as very knowledgeable and professional and pleasant and easy to work with. She gave us a very good lesson on the quality of lab diamonds. I explained that I had a couple of different engagement rings ( one was inherited) and wanted to make sure that what we chose would wear well with it. She had something similar in the sizes, then showed me the difference of emerald vs oval cuts on an eternity ring. Her expertise helped “seal the deal”. We ultimately chose a 9.5 carat wt oval stone eternity ring. It was perfect experience for a 50 year anniversary gift!

"Customer service was fantastic"

Customer service was fantastic. Such great quality in your products! Thank you so so much!

"Gulalay was really helpful and guiding…"

Gulalay was really helpful and guiding me through my choice the bracelet for my wife. The shopping experience is excellent and will comeback for more

"Best All Around"

I did a lot of research before making this big purchase and Blue Nile has the absolute BEST QUALITY for the price. I ordered the 1/2 Ct Diamond Stud Earrings and I’m very happy with them. The size is perfect for everyday wear. The reviews mention the backings can be tricky, so I was surprised when I was easily able to slide off the backing, which fell someplace never to be found again. I brought the earrings to a show room located nearby and they sent them out for repair. I received several updates on the status during this time. The earrings were returned in perfect condition with a new backing. There was no charge for the service (or shipping). Wonderful company and staff! Highly recommend!