"trusted reveiws keep coming."

trusted reveiws keep coming.

"Seek no more"

Best option to buy any car

"Selected a car and paid the deposit"

Selected a car and paid the deposit. After paying the deposit Heycar imposed a number of obstructions. It is clear that this company did not want to supply the vehicle because the transport distance from dealership to me was too far and not viable.

Members of the public should be aware of these tactics.
I would advise people to buy direct from the dealer who has the car for sale and bypass this organisation. I went direct to the dealer and received excellent customer service.

"Petya gave great customer service "

Petya was great to deal with and when I decided not to progress with the car the refund was processed the same day.
Great customer service.

"Conversation could have been shorter…"

Conversation could have been shorter and certain details requested were not readily at hand.
Otherwise no problems.

"Great communication"

Great communication

"Used car experience "

The sales executive looked at my enquiry very efficiently. No pressure was applied to secure the deal l was looking for.
The car was ready at the time arranged full of fuel and battery fully charged. Excellent service.

"Well pleased with heycar uk highly recommended "

Very polite friendly the person I spoke to at hey car, and dealt with my query promptly.

"3 stars because the car itself is…"

3 stars because the car itself is lovely, as described and a good price point.

Unfortunately, the process was extremely drawn out and trying to get in touch with anyone regarding an update was almost impossible. Numerous calls and emails went unanswered. The date I was told I would receive my vehicle came and went without any contact from HeyCar. I felt I was left to do all the leg work, asking for updates and estimate delivery dates without any straight answer. I was passed to numerous different members of staff (who were all very polite and apologetic) with nobody appearing to take responsibility or be willing to provide an explanation.

A really shame as the vehicle is lovely, but I would not return or recommend HeyCar if you want your car anytime soon.

"Scammers - Very poor customer service"

Very poor customer service - 9 (7) working days after reserving the car I get a email saying they have arranged to pay the dealer but that will take another 3 working days - no idea when the car will be scheduled for delivery - a shambles of a scam by complete incompetents - they are scammers keeping your money for as long as possible to try to make interest on your money (millions) - save time effort and stress by going direct to the dealer