"This was my second time to deal Southern Ukulele Store"

This was my second time to deal with this company. I found them to be very responsive to my calls and emails. No question seemed to be a problem. In fact Alex went out of his way to ensure I selected the correct Uku for me. I am a very happy customer and I wish them all the best and success in the future

"This is a two month post purchase"

This is a two month post purchase. I have not touched my guitars or other ukes since my uke arrived. My anxiety was over the top waiting for this uke to arrive because of some true disappointments from other sellers on various uke purchases in the past and for that reason I swear I must have contacted Southern Ukulele everyday after I clicked the purchase button to check on my purchase. Thank you Southern Uke! You all absolutely deserve this shout out. Cheers from the big US state of Texas. Your timing, your communication, your packing and your tracking was ON POINT! Here's another 5 stars. *** You must be used to them by now. Please though make the strings you put on the Flight Fireball Baritone Mango available in the US for purchase or tell us "exactly" which one's they are. There was no info provided upon purchase or receiving package. (this may not be a usual thing to do anyway) From my research everyone seems to have a good guess but no one is for sure. If I lived in the UK I would be at your store to purchase as needed. Paying all the extra to have them shipped to the US is a bummer. My uke is the exception. Not surprised at the 99.9% 5-star reviews. You guys are tops. End of my manuscript review. LOL

"Kala Contour baritone"

Excellent experience. A gorgeous ukulele and hard shell case arrived through the post as promised. I chatted with Phil beforehand and he advised me the case wouldn't be needed as the gigbag was adequate - he's right, but I like to be safe, despite him trying to talk me out of a purchase.
The instrument is beautiful and sounds perfect for my needs, just as the sound samples online.
Many thanks, outstanding product and service.

"Fabulous service and great products"

I have purchased four Ukuleles from SUS over the past ten years. The service is fabulous as is the setup (of the Ukuleles) and shipping and delivery. I don’t hesitate to recommend Alex, Romeo and the team. I also think everyone should own at least one Ukulele! They are life enhancing musical instruments.

"Always fully check in store before you buy"

All my dealings with this store were email and mail order. Staff were helpful with advice as I determined which expensive (for me) ukulele to buy. It came with 'full setup'. Although the ukulele looks well made, I have encountered several niggling problems. The store in their defence, did offer to take it back to check, but I had already disposed of the packaging. String buzz and flat notes on certain frets has been a problem. It would be fair to expect a £350 instrument to be pretty near perfect, so the manufacturer, Ohana, has to shoulder most of the blame. I have since found out that the action is way too low and is inviting problems, plus some raised frets.
From what I've learned since, even if you pay a decent sum for any brand of ukulele, it's not guaranteed to be 'just right'. This applies to any store of course.

"The start of a new musical adventure."

My first Ukulele has just arrived from SUS in the UK and all is well.
My thanks to Romeo and the team for their excellent advice, service and response times to my questions. It can't get any better than this.
I have no doubt that when I decide to expand my family of Ukuleles I will be visiting SUS again.

Grazie mille da Italia.

"First class professional advice and service."

I have purchased a Snail baritone from SUS in the past and I've just had a Flight Diana Soundwave tenor delivered. I saw both reviewed by Phil on YouTube before I purchased them. As I live in the north of England I haven't been able to visit ...yet. Really professional and helpful guidance. The ukes both came very safely packaged and by a decent courier. Both ukes are amazing. They came set up and ready to go. I would highly recommend this company.

"excellent service"

So far I have only purchased small items (strings, picks and a SUPERB! artec pickup) but the service has been quick and efficient every time. I don't need (need? ha ha) another ukulele but if I'm ever down south I may well experience a sudden lightening of my bank account. Meanwhile cheers fellas. Dave.

"Just purchased a Baton Rouge UTW-T…"

Just purchased a Baton Rouge UTW-T online.
I arrived the following day, It was packaged really well and plays beautifully.
Thank you for your great service.

"ABSOLUTELY BRILLIANT!"

I finally made the trip darn sarf to buy what was essentially my 60th birthday present from last year but now also my 61st!

Phil and Romeo were hugely helpful in helping me make a decision and Alex delivers a great black coffee from the machine ;-)

It was great to just talk/chat with the guys and quite honestly it felt like talking to mates.

A hugely positive experience. I am so pleased with my Le Luthier Le Koa S Electro and Blackstar amp.

It was nice to meet Mark from Absolute Music Centre too.

All in all, the people made the 6hr round trip well worth it and I felt comfortable in the purchases and choices I made with their help.

THANKS!