Southern Ukulele Store

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457 reviews
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Customer Reviews about

Southern Ukulele Store

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Francesca

5.00/5.00

"Great product and first class service"

Very pleased with my beautiful Ukulele- it came very quickly beautifully packaged and tuned. Really have no hesitation whatsoever recommending this brilliant store and its website.

24/11/2023

chris

5.00/5.00

"Flight tiny 6"

I'm not a uke player.I play guitar and mandolin.
I bought this mainly for my mandolin.Firstly this amp is rechargeable with a built in lithium battery.It has no ear phone socket,no tone controls or reverb ect.
But what it DOES have is great build quality,5hours play,and Bluetooth.I am totally blown away with the sound and volume.My mandolin is very prone to feed back.This has non,yes non.sounds just as good on my electro acoustic guitars.(ovation,Fender,taylor,vagoa,ibanez)

18/11/2023

Linda

5.00/5.00

"Helpful, knowledgeable and friendly staff"

Helpful friendly staff, I first noticed the baritone ukulele being reviewed on YouTube and and I knew I wanted to buy one so we visited the shop and Phil gave me a demo and patiently answered all my questions which helped me decide on buying straight away.
After a week it developed a fault (manufacturers fault) which was dealt with speedily, as I lived over 140 miles away Alex arranged to have a courier pick it up from my address, great service from courier who kept me informed and collected on time. The fault was corrected and returned to me very quickly. I wouldn’t hesitate to use SUS in the future and recommend them to anyone wanting a fantastic professional service. I hope to visit them again in their new store very soon

30/10/2023

Maja Rennick

5.00/5.00

"Truly exceptional service"

Truly exceptional service!

After a look on their site, I emailed to ask for guidance on choice between a few models in my price range. I got two helpful responses very quickly, with suggestions based on my preferences.

I went ahead with my purchse and received it next working day, carefully and securely packaged - with free delivery.

Now I have a lovely Concert Ukuklele and cannot more highly recommend this store and its staff. I'll certainly come back for all my Uke needs!

25/10/2023

Koldo Bear

5.00/5.00

"The only professional place you should buy a ukulele from"

Southern Ukulele Store is the best place to get a ukulele in the UK. Their staff is extremely knowledgeable. They are very helpful and will answer any questions about ukuleles, even if it's not related to a sale. They have a YouTube channel with regular updates of informative videos of guides to ukuleles, ukulele brands and sound samples of their ukes. They always do a professional set-up service for free before they send the ukulele out. I've previously bought from a random online music store and received a totally un-setup ukulele from the factory with loose strings. Compared to the Rebel I just bought from the Southern Ukulele Store, the difference is night and day. The Rebel is already tuned and strings already have tension. I will only buy from the Southern Ukulele Store from now on.

17/10/2023

Steven Stromquist

5.00/5.00

"SUS = Personal service and contact"

Personal service and contact - overseas, yet!
Thank you for this opportunity to own the Flight Caraboa. Beautiful uke!

I'm also interested in the new 4SB Flight Tenor. Please put me on your waiting list for one of those. Thank you,
Steve

16/10/2023

Retro Rummager

5.00/5.00

"Absolutely over the moon once again…"

Absolutely over the moon once again with my purchase. I bought an Anuenue concert Ukulele in Black Forest green. The Southern Ukulele stores attention to detail, knowledge and expertise is second to none. They are never pushy but do offer great advice. The set up was excellent. Have i shopped there before-Yes. Will I be shopping there again-Yes. Thanks to the team as always. Danny

19/09/2023

Consumer

5.00/5.00

"SUS were superb throughout"

SUS were superb throughout. Kept me informed about my order, it’s whereabouts, delivery, times etc. .Also very personable, professional and easy to talk to.

15/09/2023

W.Sandison

5.00/5.00

"I cannot praise SUS highly enough"

I cannot praise SUS highly enough. They have a great team who are knowledgeable and professional.
Alex was very helpful over the phone and processed my order. Rob communicated and followed up with emails,(great sense of humour btw).
My fireball tenor was shipped on a Monday and I received it on the Wednesday in Arizona! Beautifully packed,the neck had been relieved for the air transportation ,the action and set up was perfect and a very useful accessory thrown in.
These guys are great to deal with and are highly recommended.

07/09/2023

Linda Caroline Rye-Andersen

5.00/5.00

"The best customer service"

The best customer service I have ever experienced. I have bought several high end ukuleles from SUS online. The guys in the shop have been so helpful through the whole process by answering mail quickly and keeping an eye on the tracking all the way to my door.
I feel I have VIP treatment even if I only buy a single set of strings:)

04/09/2023
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