Southern Ukulele Store

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457 reviews
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Customer Reviews about

Southern Ukulele Store

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Anna St John Foti

5.00/5.00

"Southern Ukuleles, the sunshine Store."

Southern ukes have sold me a variety of tenor, baritone ukuleles and, just recently, a guitalele. They have also bought quite a few back at extremely fair prices. More professional, passionately enthusiastic people would be hard to find. I salute and thank them with all my heart.

29/08/2023

Chris Watkins - Slide Guitar

5.00/5.00

"“Hi Guys,"

“Hi Guys,
My Cedarbird has arrived home safe and sound.
Just wanted to say thank you all (Rob/Alex/Phil) for your support and patience. Rob’s very kind gesture is much appreciated.
Customer service is at the heart of any business and you lot have definitely got it right.
Kind regards
Chris”

16/08/2023

Danielle Wall

4.00/5.00

"I was impressed by the efficiency of…"

I was impressed by the efficiency of this musical instrument store's delivery service; my order arrived promptly, enabling me to start playing and exploring my new instrument without delay.

26/07/2023

Bertty

5.00/5.00

"fantastic service as always"

Great value Ukulele [Flight Iris], set up beautifully, which makes a big difference to my playing. Very helpful staff who keep you in the loop. Very Happy all round Cannot recommend Southern Ukulele Store highly enough.

20/07/2023

Claire H

5.00/5.00

"A first class service and customer experience x"

Big Thank you to Romeo @ the Southern Ukulele Store for your time, help, and advice in choosing and setting up my first proper instrument ❤

This was a surprise birthday visit and gift. The store is laid out in a clear yet comfortable, casual-rustic style. Having knowledgeable friendly assistance took the pressure off (a beginner new-to-playing person) in selecting the right instrument for me. This could have been a daunting and overwhelming experience, (because of the number of Uke's on offer and the fact I've only been playing for 6 months) but it wasn't.

Romeo showed me a couple of suitable options and helped me make a decision based on important practical details, as well as giving me time to practice + play, to get a feel for each one. This guidance was essential and very much appreciated.

He explained upkeep and maintenance, and offered future support as and when I need it.

I'm delighted with my new Ukulele and the whole experience was really amazing. 10/10

If you're looking for a Uke - this is THE place, because you get first class customer service and musical expertise thrown in for free. I cant recommend highly enough.

18/07/2023

Mr Roger Young

5.00/5.00

"TGI EXTREME"

I bought one the best gig bags on the market, TGI Extreme Baritone.
Wow it’s just amazing, so much padding. My Pono MBD only just fits the super snug gig bag. Best on the market, thank you SUS 🎶🥰 no worries in the gig van.
🤩

14/07/2023

Michael

5.00/5.00

"Outstanding service as always."

Excellent unbiased advice, with ample opportunity to try out several ukuleles both acoustically and through an amplifier, in the shop.
Easy on line ordering, prompt dispatch, and useful post sale communication by telephone.

07/07/2023

David Bliss

5.00/5.00

"The best store in my opinion for any purchase"

The best store in my opinion for any purchase or advice I recently emailed them because I could not get my Flight Pathfinder which is a wonderful piece of kit to sound very nice and was initially disappointed one email later Alex gave me advice on how to set up my Amp and Ukulele correctly and now every time I play I have a big grin on my face. Any purchase you buy maybe a bit more expensive then other stores but as the saying goes you get what you pay for in my case my Ukulele was set up and played right out of the box.

02/07/2023

Ron aka Sol Ramos

5.00/5.00

"Flight Fireball Soprano"

Just bought a Flight Fireball Soprano that was exclusively made for Southern Ukulele store and it is amazing! Mango back and side with a spruce top gave this Uke such a balanced punchy tone.

As for the buying experience. Packaging was well protected and their communication throughout the process was on point. Which made for a professional and a confident inspiring purchasing experience.

02/07/2023

judy jones

5.00/5.00

"Just spent an hour or so with Romeo and…"

Just spent an hour or so with Romeo and Rob in the store, very nice, helpful people, nothing was too much trouble, played a couple of wonderful ukuleles, then got a taxi back to the hotel. Great experience and a wonderful store and staff, thank you!

01/07/2023
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