"AVOIDANCE @ all costs do not use…"

AVIOD AVIOD at all costs do not use this company they are a total nightmare. Ordered paint 10 days later still not arrived, email after email. They said they would send a refund. But they sent another tin off paint. Refused delivery off second tin of paint as a month had past and car was now fixed...Asked for refund 2 be told we don't do refunds even though they blamed the courier company for loosing it.Shocking customer service cheeky emails telling me the case is closed now finally got money 💰 back through PayPal had 2 raise a dispute . 💩💩💩💩company.

"Finally a company that gets it right."

Finally a company that gets the exact colour match to my car spot on. 5 stars for paintnuts. Delivery I thought was fast, I had ordered the touchup paint on the 28th of October and had received my paint before November 2nd. I will certainly be using this company again should I require anymore paint in the future.

"Ordered a touchup paint nearly 4weeks ogo"

Ordered a touch up paint nearly 4 weeks ago after many emails same as previous reviews it got lost in the post etc. etc. received it this morning wrong colour as previous reviews. Be warned do not use this company.

"Very happy with my order got the paint…"

Very happy with my order got the paint and it was perfect match would definitely order again and recommend to anyone.

"Apologies"

Ordered 5 days ago and not heard anything , said I was going to receive e-mail with tracking details but parcel turned up today , so can't really complain about the service , I did give the company a poor review the other day but I was wrong , will definitely recommend this Company

"Trustpilot 2 stars is giving you the answer not to use this company"

I have ordered for next day delivery and it hasn't arrived yet in day 3! Their help teams are useless taking a day for responding. But it's me to blame for not checking reviews on Trustpilot before ordering. The reviews on their website is so good that is fake probably

"Touch up paint does not match!!"

Ordered touch up paint matched to my vehicle. Have not needed to use it for a while after I ordered it. Used some and it’s not a match at all. Contacted them and just got fobbed off

"Excellent Service and Product"

First time customer read the good and bad reviews and tbh was undecided. Gave Paintnuts benefit of the doubt. Must say excellent customer service, ordered Wednesday 19th October put reg number in, arrived Friday 21st October. Used today 22nd October to repair scrape, exact colour match and great finish. Can't fault, would certainly recommend and use again if needed.

"Ordered paint on 13 October and paid…"

Ordered paint on 13 October and paid next day delivery.
By the time 17 October arrived we still have had no paint and no correspondence.
Sent an email to Paintnuts the next Day advising we needed the paint no later than 19 October or it needs to be cancelled.
They replied stating that they are still waiting on Honda giving them the paint code. First of all, what's the point in providing all the information requested and they still contact Honda.
Again we said just cancel and refund everything.
No reply. And on the 20 October the paint arrived. 1 Day after it was needed by. It's now unusable.
Requested a return label and refund. They refused. So it's now in the hands of The credit card company.
Please stay well clear of this unhelpful company.

"Took my reg number and still got the…"

Took my reg number and still got the order wrong sent dark blue instead of the light blue.also had to email because of the wait to get sent out .