"Would order again"

Pro’s : excellent customer service. I wasn’t sure how to order the correct colour but spoke to Caroline who helped me a lot. Colour was bang on for what I needed to patch and easy.
Con’s : it took a bit longer than I expected to arrive but I suppose covid doesn’t help with postal delays.

"First time buyer"

Ordered my paint before reading reviews and became very concerned at what would show up!
I'n the end, my paint arrived and there was nothing wrong with it. Couldn't fault customer services either. Paint arrived in time and was exactly what I needed

"This company are a disgrace"

This company are a disgrace! They claimed my address was incorrect, but quite obviously never despatched the order at all. They then made absolutely no effort to rectify the issue with me after over a month had passed. They simply told me they were not liable and I should just order another...

DO NOT USE THIS COMPANY!

"Atrocious company"

Difficult to find a ‘match’ without knowing my inside leg measurement. Awful ‘match’. Even worse customer service. AVOID!!!!!

"Pretty disappointed"

Pretty disappointed. So we got the touch up paint after a bit of a delay (same as everyone else: the car reg details you enter still aren’t enough so then they come back and get you to enter the paint code). Once I’d finally worked out how to find it my order was despatched pretty quickly. Which was a shame as the paint match was really awful. Far too dark for our car. It looks rubbish.

"Wish I read the reviews before ordering"

Unfortunately, our story is very similar to other customers. I wish I had read the reviews before purchasing; this would have saved us £50 and not lost two weeks on the re-build. I fell for the simplicity of entering your vehicle registration and the ease of the website; please do not be fooled because the customer service doesn't appear to match. The colour we received wasn't even close (such a shame I can't add a photo). I emailed the company with a photograph and the description of the bottle label. I received a standard email that did not even acknowledge the evidence already provided. The email requested I needed to do five things to prove it wasn't a match. The email continued with a list of 8 reasons why there could be a mismatch of colour; not surprisingly, the majority listed were stating user error. I immediately replied to their generic email, saying I'd already sent a photograph and other details. Five days later, still no response. So like others, we have now ordered from a different company.

"Don't bother with this company…"

Don't bother with this company absolutely terrible, ordered paint pen put in my reg number, got the paint was far too dark asked for a refund they said supply photo , so I did and no reply just ignored me wrote to them again and no reply left with mismatched paintwork, terrible.

"First class transaction product 100%"

First class transaction product 100%

"Perfect match. Good service."

Products arrived within a week. Perfect match (Hyundai dragon red Pearl WR7). Good applicator.

"Colour doesnt match"

New colour finally arrived and it does match this time. So i changed my review from a 1 to a 3 stars.

***I finally received an email from them and they say they have remixed the paint and will send out a new container. I will update this if the paint is correct***


I received my paint after 3 weeks when the delivery was meant to take between 5-7 days. Soon as i looked at the bottle i could tell the paint was wrong, the paint they sent me was a silvery/white colour, my car is a mat grey/blue colour. I held off writing this review because i had hoped i could resolve this by email, but they havent replied to me so here it is.

I would avoid this company and go else where, i understand that my cars paint is called "Silver Fox", and that when you put the rego into the site it says the car is "Silver". However anyone that cares to Google Ford Fiesta ST "Silver fox" will clearly see the colour is not a straight silver. Which is what i received in the post.

I had provided them with the rego as well as the paint code from the inside of the door frame.