"Just avoid. You’re wrong, they’re right."

Had the misfortune to order from this company - wrong colour was sent (at least, it certainly wasn’t a match).

When I questioned this and requested a refund, I was told I needed to send multiple photos and answer a long list of questions so they could seemingly investigate and decide whether or not I was a) telling the truth or b) intelligent enough to follow instructions - which, due to time, I wasn’t able to do.

And they threatened to have any bad review removed from here - hence why I’ve simply reported the facts above so other customers can make their own decisions about using this company.

Laughable really considering the purchase was less than £20.

"completely the wrong colour code"

completely the wrong colour code
don’t waste your money

"I was charged £14.99 fo 20ml touch up…"

I was charged £14.99 fo 20ml touch up paint and over charged over four times for the postage. A large letter costing £1.14 They charged £3.33 and then added VAT on top.

"Excellent Service."

I have just dealt with PaintNuts and I found the service excellent. I was having difficulty in finding the paint code but they sourced it for me from the main dealer.

"Don't bother…"

I gave my reg no in order to get the correct paint colour according to their web page. When I received the spray paint through the post it was the wrong colour.
I then sent a photo of the wrong colour against the correct colour asking them to refund my money or send the correct paint. I was assured that the correct paint would be posted Tuesday 13th May.

I wont hold my breath.

"Avoid and go elsewhere!!!"

I have given correct paint code and when I received paint it was nothing like the colour of my car. When I contacted paintnuts they said I would have to provide photographic evidence and prove that I had followed the correct procedure for applying the paint! Basically, making it deliberately overcomplicated to avoid giving me a refund! Went to alternative seller on eBay at half the cost and colour was spot on, suggest to buyers to do the same and avoid these jokers.

"AVOID AT ALL COST"

I would give -10 if I could.

I should have read the reviews first. Those guys made me spend 100 pound on wrong paint codes. The first purchase was my fault cause I gave the wrong colour code. With no possibility of change the product, I bought new touch up and spry, and it was “a shade of” my colour, according to the guy who assisted me on the phone, despite having use a precise colour code. Rather then try see what was wrong with the paint they just treated the client as an ignorant to take money from. I’ve contacted my Vespa shop and other shops that do paint work and they all said to avoid this place and that the colour was wrong and ruined my vehicle. Not even an apology from this guys.


AVOID TOTALLY.

"10 out of 10 for a very poor…"

10 out of 10 for a very poor service....Please avoid these nuts unless you enjoy hassle.

"Very disappointed"

I ordered from them and had a confirmation of dispatch. When it didn’t arrive I called and they explained they hadn’t actually sent the confirmed order . After a lot of back and forth I decided to go elsewhere. Should have done this in the first place . The website promises , but unfortunately they didn’t deliver