"Had a one-inch scratch and some…"

Had a one-inch scratch and some scuffing on side of passenger door. The scuffing remover was brilliant, but the touch up paint looked silver, but my car is grey. As I put my reg number in I assumed it was correct and would darken a bit when dry. WRONG! Now the scratch is so evident because the paint was NOT a match. Really, really annoyed as now the scratch sticks out like a sore thumb! You're better off going to the car dealer and getting the correct match!

"Would not recommend"

Item purchased and received. Colour of paint that is meant to match car is darker and doesn’t match cars colour. Nozzle of clear coat was defective and when unknowingly used spattered out clear over painted door and ruined top coat due to faulty nozzle. Emailed company to get slow response who good to them sent out another can of clear but just a nozzle would have been sufficient and no top coat. Emailed asking for touch up due to faulty nozzle multiple times to now be ignored.. poor customer service, would not recommend

"Very pleased with the customer service"

Very pleased with the customer service! They spotted that the colour I ordered did not match the primer and replaced it. The duo did the job but don’t expect miracles: I covers the scratch but it very much depends on your skills and the size and location of the damaged bits. I am 😃!

"Very disappointed colour match"

Like a few others. Disappointing, colour too dark from the pen. Let them know but was treated like a fraudster. So many things to do to establish a return.
They did try to contact to resolve but waited over a week for first one not waiting another to find the same again. I would avoid and go to somewhere who knows.

"Paint Did Not Match"

The paint arrived promptly but unfortunately for me it was too dark when applied.
It was far to noticeable.
So it's off to BMW where I should have gone in the first place. Lesson learnt!

"Avoid at all costs"

Avoid at all costs. Ordered a touch up pen but waited to apply to car until temperature conditions were right as per their directions. Paint was nowhere near a match when applied to an inconspicuous area and their excuse to not assist was that I informed them after 30 days after purchase. Couldn't have applied before that due to weather conditions. After an initial response they ignored e-mails for a month and then refused to help over the phone. Claim to have 'great customer service' which is completely false.

"True Colour Match"

Easy to colour match my car , easy and fast delivery.

"Paint did not work"

Paint did not work, looks terrible. Customer service sent me a rude email making excuses. Waste of money, avoid.

"Speedy Service, great product"

I wanted a paint stick having scrapped my car to touch up some minor damage, their website was easy to use, simply put in your vehicle reg and it knows your paint colour and gives you different sized products to but. Delivery was within 5-7 days. It arrived inside of 2 days. The product was a perfect match and super easy to apply but shaking then twisting off the nozzle and using this to apply the paint. Would 100% recommend and will use again if required

"Bought a Touch up Pen from these guys 2…"

Bought a Touch up Pen from these guys 2 weeks ago, just got around to painting the scratches on the car and I can say that the paint is excellent, I followed their easy instructions online and the next day it was near impossible for me to find where the scratch was. I rang their customer services line for some advise beforehand and I cannot fault the entire service provided from ordering easily online to the finished repair work.