Hurrecane

Transportation Access and Assistance
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128 reviews
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Customer Reviews about

Hurrecane

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Liza Fletcher

5.00/5.00

"Excellent experience from start to…"

Excellent experience from start to finish. The delivery was very good and Del the drive explained everything. Thank you so much Hurricane 👌👊

03/10/2022

Abdalrhman Algarny

5.00/5.00

"It’s the best company to rent ebike"

It’s the best company to rent ebike
I have nice experience from applying online for the bike until they deliver it with care to my address.

Also they are the cheapest electric bike rent, so it is good choice for those who wanna save money wasted in petrol. Thier bikes are also convenient for delivery rider

30/09/2022

Andrew

5.00/5.00

"Amazing Service"

Amazing service. Affordable, efficient and good quality.

The staff were great at handling any queries I had, and always responded very quickly.

27/09/2022

Luke David Suter

5.00/5.00

"Very quick and good at what they do…"

Very quick and good at what they do from receiving the bike and when getting repairs/maintenance done

22/09/2022

mr m wheeler

4.00/5.00

"Great service generally"

Great service generally, slight mess up with delivery day for the bike but no real drama. Bike is good and plenty powerful enough for the epic hill on my commute 👍.

20/09/2022

Vikas Reddy

5.00/5.00

"Thank you hurricane #Mel okeeffe"

Thank you hurricane for providing the best quality services.
A very special thanks to Melanie a person with a heart.

16/09/2022

Brad Taylor

5.00/5.00

"Amazing Company!"

Everyone at Hurrecane e-bikes is so amazing. They coordinated delivery of my bike and even arranged to install an upgrade at my house. Could not be happier with their service.

15/09/2022

Mohamed

1.00/5.00

"Worst customer service ever"

Worst customer service ever! Runaway
I received the bike in a different colour than what I ordered then the next day it stopped working properly.
I contracted their customer service, and they were unhelpful, they tried to blame me for the issues and not once took the responsibility for their faulty product.
They refused to offer any compensation and encouraged me to cancel my subscription and get a full refund.
If a company doesn't want me as a client, I don't want to be their client either.

Update as a respond to Hurrecane:
I never received an apology once. You even tried to blame me for the mistake in the colour saying that both are special blue, which is not true.

The person who picked up the bike checked and confirmed there was an issue with the bike, and the assistance stops working fo no reason.
I used the bike 3 times to go to work, I had no accidents, so there is no way there was paint or brake issues except if it was like that when I got it.

You, again, trying to blame me for the issues. I am glad I returned the bike.

09/09/2022

Rachel Stafford

5.00/5.00

"You won't regret it!"

Yes, delivery will take over a week, but I recommend you call the office. They are extremely helpful. Mel was absolutely fabulous, as was Tara.
Huge thanks to the team for getting my bike ready in time for my new job. I'm in a very hilly location in Wales and not as fit as I should be! (Yet) love that I can easily cycle to work now.
Delivery driver was really great, went through everything, adjusted the bike and stayed while I had a test drive and answered all my questions.
The bike is fabulous, she rides like a dream. Wish i had gone electric earlier. Love that I have the assistance when I need it.
Extremely impressed, excellent service and price.
Off to play! I will update the review after a month or two.

17/08/2022

Clo

5.00/5.00

"A great bike and company!"

I have been really pleased with my Hurrecane bike since receiving it recently. Delivery of the bike was very smooth and it was ready to be used right away. The bike itself provides a smooth and speedy right and gives good distance from a charge. Customer service are very responsive, answering all of my questions in a timely manner. My commute has now finally become enjoyable thanks to my Hurrecane bike!

20/07/2022
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