"The simplicity of the application,and…"

The simplicity of the application,and the speed of implementation. We were informed of the programme of work and the dates of start and finish for each of the stages; Loft insulation, Hybrid Combi Boiler, Air source heat pump, and Solar Panels. The work was carried out by very skilled trades people to a very high standard, no complaints

"Untrustworthy Company"

After Survey and agreement to install the solar panels in my paddock to maximise the solar energy, particularly as the air source heat pumps use a great deal of power City Energy decided at the time of agreeing to start the installation that they could not install the solar panels in the paddock after all. there were no technical reasons given on what amounts to a far simpler installation. This company is not sensible, trustworthy or looking at the ECO credentials logically to afford the consumer an efficient and cost effective system.

"EC04 Scheme."

Had a rep come out to my mother's & mother in laws house after hearing about the EC04 Scheme, apparently all great on both... what a waste of time to be told in an email the next day... there is not enough funding for either of them!!

"Excellent Customer Service "

Had to call them and Connor was so helpful and sorted our query out straight away. Amazing service.

"EXCELLENT ENGINEER SUPPORT"

The engineer was professional,helpfull and informative........solved broblem with our smart gas meter that two previous engineers from the installation company could not get to work. Very pleased with the service.

"If I could rate the experience higher…"

If I could rate the experience higher then I would. Everyone that came to do our installation was fantastic. All very knowledgeable, friendly and left our home in a lovely state afterwards. They got on with the work and appeared to be very trustworthy,making us feel comfortable and at ease with them in our home. Would fully recommend the service. Sorry for the delay in writing the review.

"Courteous contractors"

Courteous contractors. Each stage of our install was well planned and executed.

"Happy with the work from start to…"

Happy with the work from start to finish! Great communications throughout, kept us up to date with what was happening with emails and phone calls.

"I'm in South Wales and just had a visit…"

I'm in South Wales and just had a visit from a City Energy engineer re the ECO4 flex scheme. I very soon found that this representative of the company was highly professional. His survey of the property was detailed but fast and he easily dealt with all my queries about the upgrade scheme. An easy decision for a 5 star recommendation.

"5star City Energy "

It was really nice nice to have a courtesy call this morning. And was pleased to tell city energy that HeatForce had done such a great job 👍