"Turned up on time and phoned first"

This review is for smart meter for gas and electric. Turned up on time and phoned first . All carried out quickly and carefully explained . Very pleasant and helpful . Supervisor arrived as well and could see good rapport between them and was chatty and friendly . Highly recommended

"On time great service"

On time great service

"Excellent Service"

We were very pleased with the service. The Engineer arrive on time, he was polite, informative, his standard of workmanship was very good & he left everything in good order.

"Our Engineer Jack McGregor was very…"

Our Engineer Jack McGregor was very efficient. He phoned to say he was here and completed the work promptly. He was very bubbly with a great sense of humour.

"Great service"

Great service

"Good and polite engineer Mark Buckingham"

Good and polite engineer Mark Buckingham

" Efficient & Polite Service"

Jordan (the engineer) rang to advise of his arrival time, this was at the start of the agreed time window for the work being carried out. Therefore, off to a great start as there was no waiting around until the end of the possible time frame agreed. Always gets things off to a good start 👌

Jordan explained the process fully and also reminded me that the WiFi and utilities would be off for a while.

Jordan carried out the work in a polite and tidy manner and fully checked that everything was working and briefed me on all the relevant information before departing.

I was very pleased with Jordans approach to the work, knowledge of the tasks to be undertaken, as well as advice given on related matters such as the fusebox.

Finally, interaction with me as a customer was polite and respectful. Thank you!

"The EDF engineer Aaron could not have…"

The EDF engineer Aaron could not have been better. He arrived on time after ringing me ahead of his arrival to tell me how long it would be till his ETA. He was extremely polite, knowledgeable and respectful of my property. Above all thought his work was of the highest standard. Well done to him his firm City Energy I believe and EDF. I have to be honest and say I was worried about the change due to stories of other companies but with Aaron I was in the hands of a perfectionist. His workmanship was/ is of the highest order. Thank you again to all concerned but especially Aaron and his direct management

"Just installed new smart meter by EDF"

Just installed new smart meter by EDF. Thanks to Chris Welsh for getting the job done so neat and tidy, he is quite efficient too. Wish him all the best. Thank you EDF and Chris.

"Installer was very helpful and…"

Installer was very helpful and explained everything to us