"Upgrade of gas/electric meters"

We had our gas and electricity meters upgraded and given an In-Home Display. Everything went exactly to plan with Tony (Benson) letting me know what was happening each step of the way e.g. gas off/on, electric off/on. Tony gave me a walkthrough of interpreting the data displayed on the meter. Excellent job and stress free. Thank you.

"I’m very happy with the service"

I’m very happy with the service. Tony Benson came in today to fix our gas metre. Very professional and very thorough on explaining issues and giving advice on how to resolve it. Tony deserves 10/10.

"Tony came to fix new smart meter"

Tony came to fix our smart meter today and he was polite, helpful and very professional. His advice was fantastic. Very happy with his service

"Excellent customer service."

Excellent customer service.
Highly recommended.

"Incredibly helpful (Connor Allen)"

I contacted City Energy twice in late May 2023, with questions about a possible solar panel installation. I consider myself extremely fortunate that Connor Allen was the person to answer both of my emails.

The customer service that Connor offered was absolutely first class. He patiently answered all of my questions and even 'went the extra mile' by asking the team of installers some very specific questions (where he didn't know the answers). If I wasn't impressed enough, he also provided me with a couple of highly relevant website links for background reading.

From my interactions with Connor, I would say that he is an absolute superstar and a real credit to City Energy.

Thank you very much indeed.

"Tony benson did a fantastic job today…"

Tony benson did a fantastic job today at my property very professional and reliable I would highly recommend him

"City Energy's Jack McGregor went above…"

City Energy's Jack McGregor went above and beyond what I expected. Called me prior to arriving, arrived on time, friendly professional service and took time to explain how to use new equipment. Totally blown away with excellent service.

"Tony B experienced, informative and very fast engineer "

Tony B installed a smart meter at my property and was extremely polite, helpful and informative. He informed my about related issues on my boiler and attempted to resolve them. He completed the job promptly and even answered some additional questions a few days later via WhatsApp. I wish all engineers were high standards like Tony and I can’t recommend him enough. Great person for this job.

"I had a new meter installed today"

I had a new meter installed today, Tony was very friendly and helpful. Very polite, professional and informative. Great service!

"We had new energy meters fitted by Jack…"

We had new energy meters fitted by Jack McGregor. He turned up on time, was professional and knowledgeable and a pleasure to have working in the house. All the work was carried out quickly and neatly.