"I had solar panels fitted by City…"

I had solar panels fitted by City Energy and since discovered that they were installed incorrectly, with wiring left in a dangerous state. I've been chasing for over two months now to get them to come back out, strip and replace the wiring... and still chasing!

"Brilliant service"

Brilliant service - knowledgable, professional and with a smile!

"Chanté is amazing"

Chanté was great, incredibly communicative beforehand and let me know she was on her way but stuck in traffic! Very friendly and was great at making sure I knew what she was doing and what I needed to do once she was finished. She was a kind and entertaining presence on a dreary rainy day! If only all tradespeople could be like her!
My puppy also loved the attention she got from her too and Chanté made sure to be as careful and respectful as she could to our property whilst she was changing the meters - which was great as one of our walls was delicate!

"Loft and cavity wall insulation "

The lads work through their time here and are good at tidying up after them. Very pleasant workers and they want to do the job well.

"They have installed air source heating…"

They have installed air source heating and insulation and the work has been outstanding I’m so impressed would highly recommend

"Fantastic service from Ryszard Slapa"

Fantastic service from Ryszard Slapa - succeeding where other EDF installers have failed. Kept me informed as to what he was doing and triple checked that everything worked before he left.

"Extremely happy with the EDF engineer…"

Extremely happy with the EDF engineer who came to replace our electric metre
Very helpful and a very happy dispersion even our dog thought so too
If only there were more people like that

"Amazing "

Chante was a delight from the first call, instantly made me feel at ease as I am very upset with EDF. Chante called the office and tried to make sense of my account issue, for the first time I finally understand what's going on with my meters, out of all engineers that have come out, chante was the only person to go above and beyond to help me who suffers with mental health. She is an asset to EDF

"Very friendly and extremely helpful…"

Very friendly and extremely helpful engineer, thank you.

"Efficient installation "

Very efficient and cheerful engineer, Chante. Kept me informed of arrival time and took less than an hour to complete. Thank you.