"I received a call from Lottie today and…"

I received a call from Lottie today and Katy dealt with my enquires about care options for my mother with excellent professionalism. She listened to my concerns, asked questions, and gathered relevant information.
I felt positive after the call that choosing Lottie was a step in the right direction.

"Excellent knowledgeable service "

I took a call from Kathryn at Lotties. She was extremely helpful and knowledgeable. She is currently assisting our family in locating a carehome for our father. Kathryn has given me confidence that we can locate somewhere suitable. I’m extremely grateful to Kathryn for the service offered.

"Care Homes"

Being kept up to date with all necessary information that was relevant to my enquiries.
Excellent

"Really impressed by Lottie services"

Lottie care services came up easily in an online search for domiciliary care in my postcode area. It was very easy to request more info on services and pricing which arrived in my inbox from 5 different service providers in my area within minutes. I received 3 phone calls from service providers the next morning, plus a call from lottie manager herself to ask if I needed any help. I arranged to have 2 care needs assessments, and the Lottie manager emailed me info on how to prepare for them/what to expect. I am really impressed by the ease of using Lottie services and by the friendliness and efficiency of everyone I've spoken to so far. I can highly recommend .

"Lottie great source of information."

Lottie provided lots of information and help relative to getting a care package for my Aunt.
A real godsend as I knew little about the system.

"Made looking for a care home a whole…"

Made looking for a care home a whole lot easier. Really grateful for the service.

"Brilliant service"

i reached out to Lottie for some advice and had a telephone call less than 24 hours later. The Care Expert listened to my request and provided useful guidance within hours. I highly recommend.

"Brilliant service"

I spoke to Kate at Lottie - she was very knowledgable and empathetic to my situation. She offered detailed advice then followed up with an email with further details within about 30 minutes of my original call.

The information I’ve received will help me move on further to sort out care.

I also know that Katy will provide any further assistance I need.

"Friendly and helpful"

Clear, friendly and informative without being overwhelming. Only just started the process but it is helpful to have a sympathetic person who can provide useful advice.

"The person I spoke to listened…"

The person I spoke to listened attentively, to understand both my parents needs in order to help me find the right home for them. We are in the middle of this process and, having no previous experience,I was given knowledgable information which points me in the right direction.