"It all went together well,all the parts…"

It all went together well,all the parts were great,and it installed really nice

"Bait and Switch. Sent a different inferior item"

Sent a different inferior item than the one advertised on the website. Bait and switch. Then refused to take it back. This is a called a scam business. we are taking a legal action and we will document our experience on YouTube so other buyers do not take the bait!

"Phenomenal service"

Phenomenal service! Very helpful, nice and went way above and beyond! Very personable!!

"Happy with my purchase"

The product was just like it looked online. Good quality. It was also delivered in a timely manner. Great experience!

"Do not recommend!"

Do not recommend!

Also, nice response. I called after you said my order would not process and the gentlemen refused to rerun the order or assist in any way other than saying the order will not process and we will not a take a payment. I recommend using RestaurantSupply.com.

"Product Never Delivered/Refund Policy Unreasonable"

The website showed a product that was in stock. I decided to call and speak to an agent to verify the items details and confirm in fact is was in stock. They confirmed it was in fact in stock, I decided to make the purchase through that agent. I needed this item for a project with a deadline so I wanted to make sure the order was completed correctly. A tracting number was suppose to generate shortly after the order was placed. When the tracking number never generated I inquired about the tracting number with no reply electronically. 7 days later I called only to find out the item was never in stock and they could not ship it. At this point I asked for a refund. I was told they cannot refund me for another 5 to 6 weeks, meanwhile I am paying interest on my credit card waiting for a refund. I have called my credit card company to refuse the charges, I will never use this company again, they left me hanging on a large ticket item $700 plus with no product delivered and holding the funds on my credit card.

"First time"

First time use and it was fast and easy

"Thank you Toolots for helping with…"

Thank you Toolots for helping with replace my machine!

"Very patient and kind in completing a…"

Very patient and kind in completing a difficult order.

"Ordering was easy"

Ordering was easy. Product was in stock and arrived undamaged. Shipping was expensive.