"After receiving my leaf blower..."

After receiving my leaf blower, I found a broken piece inside the box. Toolots made the return easy and I had a new one within a week of returning the broken item. I can't wait to fire it up and try it out!

"Slow to Ship..."

After 9 days, I am still waiting for my order to ship. I've called twice and was told "it will ship very soon". This is unacceptable unless there is a specific reason for the delay.

"This may not be related directly to…..."

This may not be related directly to your business but the instructions on the tool I purchased are terrible. They are vague and lack vital information.

"We purchased a Cutting Bandsaw in…..."

We purchased a Cutting Bandsaw in August. Came damaged we asked for the item to be replaced. We are still waiting for the BOL and return label to be sent to us. Called almost everyday and supervise Fab was suppose to return my call never heard from him. After almost a month past we are still waiting to return the product and get our money back.

"Shopping at toolots. ot what i was looking for at a fair…..."

I got what i was looking for at a fair price. There are still things i want to buy,toolots has a large inventory of products.

"Meet the expectation...."

Responsive to order with updates and shipping information. Product arrived as expected and in good condition.

"Paid for two day shipping for item that…..."

Paid for two day shipping for item that was in stock and now has been 8 days and have yet to receive anything

"Order as described and delivered promptly...."

Easy to navigate site. Items delivered in great condition and the prices were competitive.

"I inquired about a onother unit of same…..."

I inquired about a onother unit of same as ordered about 4 days ago but no reply.

"Defective Unit..."

We received the Straddle Stacker in a timely manner but it has multiple chips and scratches on the unit. It almost appears to be a used unit. The right arm is unable to move in or out without a lot of force. This seems to be due to something up inside catching on the arm preventing it from moving freely. We are attempting to return the item for refund or replacement due to this issue.