"Can’t log in despite many attempts & I…..."

Can’t log in despite many attempts & I still don’t know the status of my order!

"No idea where my order is...."

No idea where my order is.

"Fast shipping..."

Fast shipping. Merchandise was packed well for safe shipping,

"Shipment was lost..."

Shipment was lost. When I called, customer service was horrible. Called again after receiving confirmation from the shipping company that it was lost and they were horrible a second time. This is my second time purchasing from Toolots, and will be my final purchase from them.

"I ordered a 6" wood chipper on 8/22/23. Update...."

I ordered a 6" wood chipper on 8/22/23. The only I reason didn't give it five stars is there weren't any assembly instructions included with it. This a problem Hanmey needs to address This is no reflection on the staff at Toolots. They were friendly, courteous and very helpful. If I should need this type of equipment again I will probably buy here.
Philip Johnston

"Communication of order status is…..."

Communication of order status is inaccurate. 5 days after receipt of shipments info via email received and transport company has no information on the tracking number provided. When I called your support desk stated the product is still there and to check the following day. I did and still no info.

"fast and frendly service..."

I like a fast and friendly service

"Got it done..."

Got what I needes

"Only negative is shipping was…..."

Only negative is shipping was outrageous for $10 item.

"Great service..."

Great service, got them fast. Good quality