"very fast shipping..."

very fast shipping, no damage or lost parts

"I never received the product I ordered..."

I never received the product I ordered. And you bill my Amazon credit card. I want my money refunded or the product l order.

"Good quality equipment..."

Good quality equipment. Delivered on time as promised.

"customer service terrible....talk to manufacturer is the response and i wait........"

I got a laser from them..Instructions are terrible...I first contacted them and they provide no customer service...they basically say you need to talk to the manufacturer... you wait to hear from manufacturer and sometimes you hear back but sometimes you dont...it also takes days and with an expensive purchase you think you would get better results....I had to get a technician because the process was long and drawn out but needed the laser working...tech said worst aligned laser he had ever seen....says lightburn in the title but they dont actually offer it..depending on who you talk to they say it does come with it and others say it doesnt....didn't come with lens remover tool even though it said it came with it...no support from them...they just tell you to talk to the manufacturer...why go through toolots if they can't provide any service...they have responded with invalid information... There is no additional correspondence and of course toolots didn't read the full message as anybody can see by their response.... Still not satisfied

"Disappointed..."

It came broken

"DO NOT BUY FROM TOOLOTS!!..."

DO NOT BUY FROM TOOLOTS!!! If there was a zero star rating, I would have selected it. Their icemakers are garbage. First one we received was DOA. They eventually sent a replacement which ran for just over a year. Good thing I purchased the Extended Warranty, right? WRONG! They replaced it right away under the extended warranty and THAT one is DOA. This goes back to July 5, 2023. They asked for pictures. I send pictures promptly. No response, just silence. 3 weeks later they ask me for the order number. I was not given an order number because the order was place to them by the Extended Warranty company. They could have looked up the order number themselves. Silence. Two weeks later they ask me if I followed the troubleshoot in the manual. The fault we are experiencing is not mentioned in the manual. Then they asked me to send a video of the failure. I sent it and they fall into silence again. Cannot reach them by telephone, only e-mail. Today is August 24, 2023 - 7 weeks later - and still no resolution!

"Angry Customer..."

I have been trying to get my machine fixed VM32l for months. I get no help from toolots.They keep telling me the same thing every weekwill let Weiss know and nothing happens.I had to junp through hoops to get them a viedo.No one in the toolots company will talk to me.No one will give the phone number of Weiss so I can talk to them.The machine is apiece of junk nothing is paraller or perpendicular to eachother.The Zaxis is .005 in 1.5 inches.The spindle is not parallel to the Z axis.The bed is not perpendicular to the Z axis.I don't know how good the machine cuts because the spindle doesn't work.I would not recomend Toolots or Weiss machines to anybody.

"no refund..."

I canceled an order, & received confirmation that day. The next day received an email informing me that the refund was "scheduled" to be processed in TWO MONTHS. Repeated calls yielded no results, just incoherent illogical pat replies, or I would simply get hung up on.
Please notice the companies pat responses to others complaints. They seem un affected by consumers dissatisfaction. And unmotivated to do anything address it.
I would avoid doing business with this company at all costs.

"The scooter I received is NOT what I paid for..."

The scooter I received is NOT what I paid for. I paid for a "3000w 60v 20ah" motor and battery, and my motor is NOT 3000w. Also, the plastic floor cover that goes over the battery is extremely cheap and bends easily when I place my feat on it (and I only weigh 168lbs). It also has a big gap that a little rain water would easily seep through and damage the completely unprotected battery underneath....which is made to stick to the floor inside the compartment...with 2 VELCRO strips!? The speedometer display is completely wrong, usually being off by nearly 15mph. I checked my top speed while riding with multiple third party speedometer apps, all show that the speedometer for this scooter is just blatantly inaccurate. Also it's in kmph and ZERO information came with this scooter to tell you how to change it to mph or even remove the restriction on the speed. I have a 2000w venom motorsports bike that weighs over 100lbs (275lb) heavier than this one (142lb) yet still manages to go nearly 7 mph faster than what I bought from Toolots. Completely unacceptable from Toolots 🤦‍♂️ I GOT SCAMMED! I DEMAND A REFUND, AND I WANT TO WARN ANY OTHER PERSON THINKING ABOUT BUYING FROM TOOLOTS TO HOLD OFF ON MAKING A PURCHASE!!

"1 Star only because I can't give less..."

1 Star only because I can't give less. Well over a week and nothing has shipped. Scam site?