"TUGO was fair and quick in dealing with…"

TUGO was fair and quick in dealing with our claim despite the high cost to them. They responded in a timely manner, no delay

"Very fast reimbursement"

After we compiled all information tugo needed for the claim, payout was within a few short weeks. Very easy process and fast reimbursement. Thank you Tugo you give us the security and piece of mind we need while travelling with kids abroad.

"TUGO - Trip Interruption/Cancellation"

Reached out to the toll-free number to submit a claim as one of the flights for my trip to Vietnam had been impacted. Got quickly transferred to a representative who kind, well informed and incredibly helpful in processing. Completed the paperwork the day I recieved it and was able to get payment prior to departure. This was greatly appreciated as it ensured the trip could go-on. Will forever use TUGO as my provider. Thanks again.

"Best travel insurance you can get!!!!"

My wife and I have had medical situations that required claims on our travel insurance at Tugo. In both cases, the people we talked to were extremely helpful, and our claims were handled in a timely manner. We were given full approval in both cases. We have shopped around but always come back to Tugo.

"Tugo a répondu positivement à toutes…"

Tugo a répondu positivement à toutes mes réclamations

"L'assurance ne sert absolument a rien."

J'ai appeler l'assurance, déjà 1h d'attente pour avoir quelqu'un. Ensuite j'ai besoin de prendre des médicaments tous les jours et voir un médecin pour une nouvelle ordonnance. Et ils ne prenne pas en charge ni le medecin ni les médicament. Génial. Je me demande a quoi sert cette assurance 🤔🤔🤔

"quick response"

quick response

"We had an excellent response from TuGo…"

We had an excellent response from TuGo when my husband was badly burned in Florida in April, 2023. I received a claim number immediately and all our emergency care at two hospitals and prescriptions were fully covered. The TuGo staff were efficient and very kind during this extremely stressful event. We will most certainly stay with them for Insurance Coverage.

"Support as promised. Rare these days"

Our group of four had planned and purchased a scotland golf tour this summer. We had purchased a TUGO travel policy in spite of insurance / trip disruption coverage we already had with our credit cards AND our airline!
Long story short, our airline delayed flights to europe, causing us to miss the first two days of our tour. Requests to our airline (as they had caused the pro lem) were met with a canned response that they accepted no fault. Our credit card company said the same.
I had expected to get the same runaround from TUGO (first experience) but in fact received prompt and professional service. Our claim was satisfied and we were reimbursed in full.
My thanks go to TUGO for standing behind their product. Wish I could say the same about the airline!

"Tugo responded quickly"

Tugo responded quickly when I had a claim and kept me well informed as it was processed by the medical clinic I visited while on holiday in the United States.
I really like that I can purchase or renew my policy either online or with an agent who lives in my city. I’ve done both with excellent results.
Tugo also has the lowest rates I’ve been able to find.