Karndean Designflooring

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448 reviews
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Karndean Designflooring

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Stephen Mitchell

5.00/5.00

"Very good all round"

Very good quality product. Excellent service at showroom. Fitting company were efficient.

06/05/2022

NotCheesy

2.00/5.00

"Scratches easily"

Short review: floors are supposed to be hard wearing and easy to live with: this isn’t either. Laminate is tougher.

Long review:

Scratches very easily. I’m not really sure what the point of it is: on the one hand it’s described as being ‘bomb proof’ but on the other has a laundry list of what you can’t do - can’t use normal floor cleaner, can’t use furniture without pads on them, can’t put in a high traffic place due to the chance of specks of dust causing it to scratch, and probably the most puzzling: can’t use a vacuum cleaner on it because… it’ll scratch it. We follow all of the guidance and our furniture is on castors and have bought the expensive PH neutral cleaner they recommend.

Our floor has been down for about three months and is already picking up scratches despite the above. We don’t wear shoes indoors. It’s their top of the range Art Select too that’s in the living room, so not a hallway or anything.

Personally, I don’t think this product is as described at all, hence all the contradictions. Like most other people on here have said, read these reviews first and make your decision.

Karndean can solve a problem though. The product is very thin compared to the alternatives, which can solve height issues (or create them) between rooms. It’s also stuck to the floor and will conform to it, which is really handy for floors that aren’t level - this will cause problems with laminate and wood etc.

So as long as your floor is smooth, it doesn’t have to be level (just mostly flat within a tolerance).

Edit: After reading their reply, I cannot understand how the company can be confident that there aren’t issues with it scratching very easily considering this page is full of comments identical to mine.

Test it for yourself - samples are free. A bit of a disappointing response, which looks a lot like PR as it doesn’t address the contradictions I posted above.

Oh, and the comment that it’s warmer than laminate that’s on their website - absolute nonsense.

I will eat my own words if their repair kit works though.

01/05/2022

Hptds

1.00/5.00

"Dont waste your money"

Awful! Horrible! Etc etc. contacted karndean after spending 4k 6months after purchased - not interested. Scratches like hell, never looks clean. Used all the ‘recommended’ products, useless. Beautiful new kitchen ruined by the look of the floor. 2yrs down the line im still pulling my hair out trying to make it look clean. Cant stress about it any more so Im biting the bullet & emptying my bank again for a new floor & it wont be karndean! Look at the reviews, i wish i had !

30/04/2022

Sharon Raby

1.00/5.00

"Lemon Spotted Gum luxury…"

I installed Lemon Spotted Gum luxury Plank vinyl on my entire main floor. As long as there is no light on the floor it looks fine. Any light show lots of marks that look like small footprints. They are perfectly evenly spaced so it's a manufacturing problem. I've had no success getting any help from Karndean or my installer. I hate this floor! It always looks dirty. Do not buy this product!

28/04/2022

Roxy

1.00/5.00

"Wish I had read these reviews before…"

Wish I had read these reviews before buying my kitchen flooring!Only 9 months old full of scratches emailed karndean and they tell you to go back to who you bought it through so I can see this is never going to get resolved quickly and efficiently!Poor quality items and will not last a lifetime even with their guarantee mines not even a year old. Shocking

25/04/2022

Lucy Finnigan

1.00/5.00

"Avoid this flooring! Terrible after less than 24hours!"

We have had Van Gogh Birch down down less than 24 hours and are extremely unhappy with the quality and awful ripple effect on the floor. Also every tiny water spillage or Mark shows up on the floor and is impossible to clean! Please do not waste your money on this ridiculous product. We were assured it was harder wearing than wooden floors and a much better hard waring investment. What utter rubbish! So upset as this was the last part of pur building work to be done and its been less than 24hours and we are so upset and disappointed.

15/04/2022

Mr Parker

1.00/5.00

"Don’t waste your money! Colour fades and joints pop in hot weather!"

I am so disappointed with Karndean, I am struggling to even put in to words by how much!
We decided to go for the Korlok product and was sold it as a premium product. This is so far from the truth!! We spent thousands of pounds having our large kitchen/diner floor refitted with this substandard product, this is why:
Issue 1 - The first hot summers day the floor all ‘popped’ up in an area near the patio doors, the joints all raised by about 2inches. Karndean advised this was due to poor fitting (it was fitted by one of their approved fitters) and told us to have it refitted, which we did with a huge upheaval to us, low and behold it happened again on the next warm day! Karndean then replaced about 10 panels they believe were at fault (yet more upheaval). It still lifts in warm weather! We gave up and covered the area with a rug in warm whether.
Issue 2 - Fast forward 2 years and the colour has completely faded across the entire floor, it has gone from a lovely wood colour to a cheap yellow sun bleached laminate look! Not the look I was going for!
Dealing with Karndean customer service is slow, painful and dam right hard work!
They have offered to replace the floor but can’t guarantee these issues won’t happen again! Why would I want the same floor again?!? Someone please tell me!

21/03/2022

Diane Fullerton

1.00/5.00

"Just don't bother - you'll be very disappointed"

We went top of the range with the Art Select Spanish Cherry in our sitting room & dining room & they were scratched within days. Even a wooden chair leg scratches it. It was eye wateringly expensive & I was assured it would last for years but it is absolutely awful - I may as well have bought some crap from Carpetright. This was supposed to be the finishing touch to our house refurbishment & it has ruined it. Someone came & looked at it & 2 months later I've seen a report (sent to our supplier not me) saying it is basically all our fault (presumably for living in our home) with a super grand gesture to send us a cleaning kit!
This product is simply not fit for purpose - I can't imagine how bad it would be if there were kids & animals in the house - DO NOT BUY - I wish I'd looked at the reviews on here before I spent a fortune on this rubbish.
The lower range product we used upstairs is OK although very dull after just a few months.

21/03/2022

Rachel

1.00/5.00

"No - Avoid!!!"

We put this flooring down throughout our downstairs, loved it at first but after awhile we started to notice scuff marks and scratches everywhere!!!! Nothing can hide them. It constantly looks dull and dirty and there are dents in it too. How is this floor hard-wearing!!!! Even our clothes horse scratches it, literally everything that moves on it! It's not even down 2 years yet and already looking at changing it once we can afford to. The floor wasn't cheap, I wish I had researched at the time. I know in future. Would not recommend and will be letting our provider know too how crap it is. Very disappointed.

17/03/2022

Sian Burrows

1.00/5.00

"Awful"

We were sold Karndean floor as being hardwearing, durable etc. the best thing out there basically. It’s awful. Not even had it 4 months and it’s scratched to death like we’ve dragged knives across it. Cost a fortune too! Thousands! I complained to karndean who sent me a floor cleaning kit and said if I’m still not happy I have to go back to the fitter, who then has to contact his supplier who then has to contact Karndean! What a joke. Do not recommend at all. We will most likely be changing floor within a year.

15/03/2022
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