"Great company a breathe of fresh air "

This company is excellent easy to order on line quick delivery. Quality of curtains ordered excellent

"Very efficient process from start to…"

Very efficient process from start to finish, excellent customer service

"Very well made and easy to assemble."

Very well made and easy to assemble.

"Navy blue gazebo"

The gazebo was delivered efficiently, however five of the black plastic joints/fittings were cracked and damaged. After sending photos of the damage via email the replacement parts were sent by courier, and we were required to replace them ourselves. We are pleased with the overall result, but regret the inconvenience of a damaged original item.

"Excellent product and customer service"

The pergola we purchased was well designed and robust. The customer service to replace a part damaged in transit was excellent. Thoroughly recommend House of Tents.

"We ordered a 3m x 6m tent which we are…"

We ordered a 3m x 6m tent which we are really happy with. One of the struts snapped on the second use by I contacted House of tents and they have kindly sorted that out for me so our gazebo will be good as new. Its easy to erect and provides great shade.

"Great Value and quality service"

Great Value and quality service. We loved the quality and service so much At Woodhouse Park Activity Center we purchased 5 marquees for our large scale events business. When we needed spares and repairs the team where very helpful. Thank you!

"Excellent customer service from House…"

Excellent customer service from House of Tents, spoke to a very helpful girl Hanna today. We had a small problem with our gazebo frame which we purchased 2 years ago. Hanna, talked us through the solution and sending replacement out. The gazebo is perfect for our garden so it doesn’t matter what the weather does rain or shine, excellent quality product.

"AVOID AT ALL COST"

AVOID AT ALL COST - we bought a pop up gazebo that came damaged. Their initial response was to send replacement parts for the frame damage but not the canopy, stating the a made up 30km wind on the day we opened the gazebo would be the cause…even the weather reports on the day does not even come close to their made up story! They subsequently refuse any liability nor want to explain how they come to their conclusion. It’s always a testament on how a company operates when things go wrong and it’s clear that this one needs to be avoided!

Update: as with most reviews that are “negative”, house of tents responds with a generic comment and you never hear from them as stated in their message! Don’t be fooled!

"Excellent from start to finish "

Excellent from start to finish

Website easy to navigate / find what I needed - plenty of options available.
Price was competitive and delivery arranged to fit into tight deadline
Communication was first class throughout first sale and also during subsequent purchases

Will definitely use House of Tents again and recommend to anyone in market for these products