"Delighted with my purchase - All round great product."

Ordered a 4x3 budget product on a Monday for a function the coming Saturday. It was delivered on the Thursday albeit in 2 parcels that came separately? The product build is excellent and is of a high quality. The best thing about it is it is so easy to assemble and I did it on my own after locating a video on YouTube which was really helpful. I did um and ah a little before deciding to go for it as the £249 felt a little steep but I can genuinely say it so worth the investment. Great product, superb quality and even at £249 amazing value for money. I would highly recommend.

"Wow!"

Wow!! What a fantastic company to deal with!
From start to finish, I contacted the company to confirm some details on their product. The staff were so helpful and friendly and I cannot recommend them enough.
Any questions I had were answered and I ordered the product feeling extremely satisfied.o
The product arrived quickly.

The product is brilliant!! Faultless!

Thank you for the great service!
Matthew Davies

"Pool enclosure"

First class service Tom help me pick the write marquee for my pool enclosure i will send you pictures wen I get it fixed up once again thank you for all your help Tom

"advertised as year round industrial…"

advertised as year round industrial tent,lasted 3 days before poor quality zip failure and and torn material,
after a week of phone conversations to germany not uk we received replacement roof ,sides and ends,we have managed 4 weeks before same issues plus poor quality welds that have failed,,and worn through cover,

we have spent a vast amount of time and effort and over 1k in extra fixings and straps to replace poor quality items supplied,but have now decided to not waste any more time and effort on this item.and disposed of it.

£3000 of poor quality junk.and an insult to use the uk to hide cheap imported junk from germany

PLEASE BE VERY AWARE.
we have plenty of evidence if anyone would like to view



,

"A great product but delivery was slow"

Tent arrived late but did receive tent cleaner and bungees for free due to courier problems. Very good quality and easy to assemble . My wife is very pleased with the look and they are being used for short term storage while garage refurbished.cant find fault with the overall product.

"Excellent service"

The tent arrived on time well packed and we have put the roof up its of very good construction. We have had some issues that customer services have been excellent to make sure that our order has been spot on I would highly recommend this company their products and service

"amazing customer service"

The customer services at house of tents has been fantastic. I had lots of questions about the marquee I wanted to purchase and they answered all my questions and made the buying process easy. Unfortunately I had to cancel my order due to a change of our circumstances. They were understanding and cooperative with this matter.
I would highly recommend them and will definitely be using them in the future.

"Due to the weight of the gazebo we…"

Due to the weight of the gazebo we purchased, we have been forced to return the tent unused as it will not suit our long term needs. House of Tents will not pay for the return of the goods and therefore we have been told we must pay to return the good to Germany from the UK! This will no doubt incur a huge cost.

"Replacement Panels"

We were originally sent the marquee some months ago but didn't put it up until the weather got better, which we did. Unfortunately, we were sent different panels which didn't match. House of Tents agreed to send replacement panels once they were notified which were gratefully received. Generally, good Customer Service and I do recommend them. Thanks. Shafiq

"8x4 Marquee"

This has been one of the best companies that I have dealt with for many years, their customer service is fantastic and the products are of excellent quality.
I would not hesitate to use them again in the future.
Bryan Craig. Cumbria, UK