"Réservation faite sur internet "

Réservation faite sur internet ! Arrivé à avia nous avons du rajouter 400€ car la cb n'était pas une carte de crédit... nous avions contacté notre banque et tout est OK et là ça ne passe pas... nous trouvons ça lamentable de devoir rajouter sans être prévenu... nous sommes très déçus... nous ne repasserons pas par avia...

"Nice New car"

Nice New car, uncomplicated process

"Dobar dan.Prilikom vracanja automobila…"

Dobar dan.Prilikom vracanja automobila u vas ured u Zadru osam dana prije navedenog roka vasi uposlenici mi nisu dali nikakvo objasnjenje da nemam pravo na bilo kakav povrat novca sto je drugacije pisalo na ugovoru sa carjet,automobil sam vratio iz razloga sto su se neki planovi promijenili i automobil nam nije vise bio potreban,moje misljenje je da automobil nije bio parkiran sljedecih osam dana na parkingu.Moje misljenje je da bi trebali biti malo vise feksibilni u tim slucajevima i uraditi nekakav kompromis sa potrosacima.Sve u svemu odnos bi mogao biti malo drugaciji>Hvala.

"Happy customer "

2022. I've had rent a car from AVIA and I was more than satisfied with all overall. This year in August I've rented a car again from AVIA. I've experienced high level of professionalism, including good selection of new cars, staff services, promises. Most important to say, AVIA has really fair price. I'll definitely rent from you again. Albin Visnic.

"Take more than half hour to return the…"

Take more than half hour to return the car, person inspect try to find small scratch and let me pay for it, maybe that’s the way for you guys to make money.

"The car was perfect"

The car was perfect, clean, modern and practical. We used this during four days in Montenegro and Croatia : no problem, professionals !

"Avoid at all costs"

Avoid at all costs. The staff were incredibly slow and despite arriving at the time of our booking and there being no other customers to serve we had to wait 25 minutes from completing our check-in (which in itself was unprecedented in how long it took) for our car to be ready. The car was the oldest hire car I’ve ever been given, was heavily used with lots of damage to the bodywork and on turning the ignition it transpired that it had two warning lights illuminated. There was a significant charge to cross the border to Montenegro and another significant charge to use a ferry. On arrival at the booth we also noted another customer returning their car being told they had to pay EUR25 due to a parking fine which was showing on their system. Then despite the fact that we had just paid for our booking with the card machine this customer was told that payment needed to be cash as the card machine wasn’t working. We suspected this was some sort of con. Sure enough on returning our car, despite the fact that we knew we had not parked anywhere which would have resulted in a fine, we were also told that there was a EUR25 cash fine to pay. We heavily disputed this and they then decided it was their mistake and it was the previous customer. Shocking customer service and quality of product. Will never use again.

"If I was able i would have given 0…"

PS: Your representative was to busy to finish their working shift so they only gave us the keys and let us do photos by our own. They were not interested at all. So basically you just prove that my review is based on proofs. On your reply you are lying, you don't comment half of the points I mentioned.
And you did it in very poor English.
Such a pity that there are still such a miserable and lying companies...
And its not only me, please check a lot of the previous reviews you have. Plenty of people "have made" the exactly same damages as in my case...
Coincidence? :-D

If I was able i would have given 0 stars instead of 1. When we picked-up the car there were a lot of little scratches/bendts all over it. I took photos of them hoping I won't need them at the end. But I turned out that Avia is a scammer company. Very strangely, on dropping-off, the personnel immediate "found" big scratches beneath the front bumper, which, of course, I have never thought to look at initially and take pictures of. Of course they blamed us and charged us with 480€ for the damages "we have caused" from the sufficient amount of 1700€ as deposit. When asked to show me pictures that the car wasn't damaged from before the reply was "We don't have any photos, but there weren't any damages recorded from the last 3 rentals". And when I showed them the initial pictures they said to me "But you haven't pictured the bumper underneath, haven't you?" With a big smile on the face.
I keep all the documentations, pictures, etc, so it's easy to proof what I'm saying...
Also the damage cost was not taken from the deposit, but yesterday I was additionally charged from my credit card with 480€.
And something else - since the beginning there was a "Change engine oil" on the dashboard, which was answered with "Don't worry, everything will be OK"...

I will be happy to share this review with every single platform possible so other people are aware of this "company"!

Thanks to XCover I was refunded immediately, they didn't need any additional information.
I suppose they know what kind of scammers Avia are!

"Réception du véhicule simple"

Réception du véhicule simple. A la réception du véhicule, la vérification a été rapide, on a été surpris par l'absence de contrôle à l'intérieur du véhicule. Le plein n'était pas totalement fait (jauge pas au maximum) mais globalement plutôt satisfait par l'efficacité de la mise à disposition.

"Voiture louée pour 3 semaines"

Voiture louée pour 3semaines, les dommages étaient bien notés dès la livraison, voiture quasi neuve (Arona, 28000km). Globalement propre à l'intérieur. Tout s'est bien passé au retrait car j'avais pris soin de lire les conditions et donc d'avoir une carte de crédit pour la caution. Petit bémol sur les sièges auto qui sont loués assez chers (proche du prix neuf je pense) pour des sièges très basiques et un peu usés dans notre cas.