"Unfriendly spoken to at pick up"

Unfriendly spoken to at pick up. Bad English. No empathy at drop off, we missed the plane.

"De gros arnaqueurs "

De gros arnaqueurs ! Nous sommes partis en Croatie.
On nous a demandé un carte de « crédit » car soit disant la carte de débit différée ne fonctionnait pas, alors qu’elle avait exactement les même options.
Résultat : voiture payée en double (450 x2) + payer pour chaque conducteur en plus + payer le plein complet + payer pour aller sur les îles et d’autres pays.
Si l’on ne payait pas tout ça il fallait annuler notre réservation et payer encore plus cher une nouvelle voiture.
C’est une grosse honte et des attrapes touristes !!!!
Pas aimables, ne cherchent aucune solution, alors que nous nous étions bien renseignés.
Sur leur feuille c’etait très mal expliquer

"Name creditcard not accepted"

Creditcard with name of my husband was not accepted. So we need to pay an extra issurance! Name of him was written in creditcard. Avia even did not accept.
It was the same creditcard we used to pay our advance.

Communication between Carjet and Avia was even not correct.
We travelled for the 6th time to Croatia, but will never again take a car from Carjet/Avia

"You are the best rent a car we have…"

You are the best rent a car we have ever rented, very friendly staff...thanks for all!

"Everything was great"

Everything was great

"Stealers level TOP. Ilegal company."

Car was OK but service at arrival was very upseting.
They guy in frontdesk decided to charge us extra 50€ because he said we were not on the cue at 9pm (when we were!). We said ok becuase he refused to give us the car in case we not paying and we asked for the claim sheet to open a claim and he said AVIA do not have it (so its ilegal).
We instructed him and give my driving license (which was due) and he proceed to authorize me to drive! what is VERY ilegal..

Service was very bad unfortunately so we cannot be happy at all.

"Excellent service from Avía at Zagreb…"

Excellent service from Avía at Zagreb airport. Friendly team and excellent quality cars

"You can do better"

We have received car, that still have to do the ticket maintenance and low level of oil.
We rent car for 5 days and we can't lose time for maintenance.

"16 jours croatie et Montenegro"

J'ai loué une voiture pour 16 jours au départ de Dubrovnik.
La voiture était trés propre en en trés bon état. Le prix était conforme à l'engagement. J'ai rajouté 125€ pour pouvoir assurer le vehicule au Monténégro et en Bosnie. je n'ai pas prix l'assurance ferry car je ne suis pas allé sur une île.

"Staff where brilliant"

Staff where brilliant, prompt and fast service, car was an upgrade on a car originally booked, car was clean and new,booking was easy and as advertised.
I have used Avia few times now in zadar and split and have find them really competitive on price.
This review is on Zadar branch(airport)
I will happily use them again on my next trip