"I was very satisfied with the car…..."

I was very satisfied with the car rental experience. The car was clean and tidy, the customer service was fast and friendly.

"All ok for 6 days..."

The car was ok, we have an update free of charge pick and return quickly. The last day I must inflate tyres.

"Avia station does a good job!..."

Avia station is in walking distance to the airport. It took les than 10 minutes to get the car.
The car was in a very clean and good condition.

"be careful with the insurance extension..."

I reserved the car through internet and payed the insurance extension, but once I went to retrieve the car, they asked me if I wanted to pay the insurance extension. I told them that I have already payed for this extension, but they told me that the one that I payed was with the insurance company, but there is another one with Avia. Honestly, that felt like a scam

"Charged 40Euro for late flight arrival..."

I had a car booked from 10:30am, but due to flight changes and delays I arrived at the desk at 12:10pm (1 hour 40 minutes late). I was charged 40Euro due to being late. Seems like an easy way for Avia to make extra revenue.
Beware - and ensure you get to the desk within 1 hour of your planned rental time.

"They basically forces you buy pricey…..."

They basically forces you buy pricey insurance for you car or take a big deposits. And customers service is lacking totally.

"Manque d'informations initiales..."

Bonjour,

Je n'avais pas la bonne carte bancaire pour payer la caution selon la personne. Je me suis donc retrouvé à payer 500 euros de plus pour un montant initial de 699 euros.
La carte bancaire que j'avais hier est celle que j'ai utilisée lors de la réservation et donc j'avais l'obligation d'utiliser la même le jour de récupération du véhicule. REN A CAR n'a pas indiqué lors de ma réservation que ma carte n'était pas adéquate pour la caution. J'ai déjà utilisé la même carte lors de précédentes réservations et je n'ai pas eu de problème.
Je me suis retrouvé dans l'obligation (avec ma femme et mes 2 enfants) de payer.
De plus on m'a facturé des frais pour le plein du véhicule (57,60 euros HT) alors que je ne l'ai pas encore rendu. Je peux donc restituer la voiture sans le plein d'essence ?

"Almost perfect ..."

Waiting time at pickup was too long, but everything else was perfect.

"Good service..."

Good service, good car, booked with full insurance so there were no deposit.

"Ako Rent a Car onda AVIA..."

Izvrsna telefonska i pismena komunikacija. Vrhunska lokalna usluga. Osoblje vrlo ljubazno i ​​uslužno. Primopredaja automobila bila je vrlo temeljita i dostavljena u kratkom vremenu. A.M.