"Easy transparent process"

Easy transparent process, great online chat function, competitive pricing.

"Outstanding Service"

I called late on Friday evening to reserve an RV and to my pleasant surprise, was greeted quickly by a live voice -- Lisa -- who was extremely helpful. And friendly.

Got a huge bargain and she seemed almost as excited as I was for that and my upcoming trip.

Called back a couple days later to ask a question I'd forgotten and again, excellent friendly customer service!

"Quickly handled my reservation"

Quickly handled my reservation. Without any delays

"Customer service was great both when I…"

Customer service was great both when I scheduled my reservation and when I cancelled it.
Even better service than last year when we rented a standard size for 3 weeks. We recommend cruise america all the time as a great way to travel.

"Veru helpful and patient."

Veru helpful and patient.

"Great customer service from Dan!"

Great customer service from Dan!

"Maureen was so helpful and…"

Maureen was so helpful and knowledgeable. She made the experience very easy and was a joy to deal with.

"Easy to work with on the phone"

Easy to work with on the phone

"Great 1st learning lesson."

Besides the fact I couldn't get the flights to match my return time with the rv, this is my first time getting an rv and they helped me realize how much more planning I needed so I unfortunately had to cancel but they gave me my deposit back with no problems. The only suggestion I have is maybe they could give a list of national parks and campgrounds in the area of rental that are open or closed.

"No refunds"

If I could give zero stars, I would. I booked a trip 6 months ahead of time. Due to a life threatening medical diagnosis, we were forced to cancel. Even though we cancelled 5 months before the scheduled trip dates, they would not refund my deposit.