Cruise America

Transportation Access and Assistance
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758 reviews
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Customer Reviews about

Cruise America

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MELLISSA S

5.00/5.00

"Great Way to Move our Cats to Florida"

We moved from Michigan to Florida and were worried how to move our cats that far when they hate being in cages. I saw that Cruise America offered one way pet friendly RV rentals. This worked perfectly! I was able to find a one way special to take an RV from Chicago, IL, to Orlando, FL. The only "issues" we had was how long it took too pick up the RV. It was on the north side of Chicago and the pick up appointments we running late. We did not get done as soon as we would have liked to beat the traffic but it worked out. We loaded up and left Michigan the next day. The RV was great for the cats to roam around or sleep on the trip to Florida.

26/10/2023

JEFFREY BOARD

5.00/5.00

"Had to cancel but will be back"

Had to cancel but will be back

26/10/2023

Josi, Oregon

3.00/5.00

"Breakages"

Table bed side support broke on the second night and black water plunger also broke, so we were unable to dump and had to go to repair shop.

25/10/2023

GREGORY ARAGON

5.00/5.00

"outstanding customer service :)"

outstanding customer service :)

25/10/2023

RUSSELL BAKER

5.00/5.00

"Good customer service."

Answered all our questions, gave good advice, looked into all possible discounts.

25/10/2023

MIGUEL E PERALTA

5.00/5.00

"Booking was fast and easy"

Booking was fast and easy

25/10/2023

Matt Shields

5.00/5.00

"100% recommend"

We had our unit for 78 days and this is a honest review
We want to thank Cruise America for a awesome experience and making our first trip to the states as enjoyable as it was
Pick up and drop off was easy and painless
In 11200 miles we had a few issues, some we fixed ourselves and some that we had to go out of our way to get sorted but that’s life on the road. The aircon in the cab stopped working so we contacted the hotline on a Friday and understood it was the weekend it couldn’t get fixed right away so we made do and got it sorted the next week trouble free. Kelly was on the line was so helpful and contacted us back as soon as she could to help, she couldn’t do enough, she’d text and ask for updates what a champion
We did a tyre and the fridge stopped working on propane but again got it sorted as soon as they could book us in.
The unit had 123000miles on it when we picked it up and the lining on cupboards etc was showing it’s age (peeling) but that was fine, doors came loose but if you buy a screwdriver and tighten it up that doesn’t last long 🙄

The unit performed faultlessly the whole trip and we loved every second of it and would recommend CA to anyone.

Thanks again from the boys from down under 🦘

24/10/2023

DAVID LAMP

1.00/5.00

"old worn out units"

we aborted our trip

23/10/2023

ANTHONY CAPONITI

5.00/5.00

"Cuise America made it easy to cancel my…"

Cuise America made it easy to cancel my reservation. We booked an April rental back in July. Unfortunately I needed to cancel it in October. It was no fuss or muss.

22/10/2023

Patrick

5.00/5.00

"Dealing with Brian was easy to make…"

Dealing with Brian was easy to make reservation. We had to cancel our trip and Cruise America made it easy.

I’ll use them again.

19/10/2023
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